Client Engagement Specialist
3 weeks ago
We are seeking a highly skilled Senior Client Engagement Officer to join our dedicated team.
This is a dynamic role that involves engaging and building rapport with a diverse range of clients and stakeholders.
You will be responsible for responding to client and sector enquiries, offering timely and informed advice.
Key responsibilities include assessing applications for housing assistance, following trauma-informed service principles.
You will match resources to client needs and manage various IT systems.
Represent the team at forums, advocate for complex clients, and build strong internal and external relationships.
Apply legislation and policy within the human services sector.
Maintain records, prepare documentation, and contribute to team initiatives.
Support the ACT Government's Respect, Equity, and Diversity Framework and ensure safe work practices.
BenefitsThis is a competitive opportunity that offers a pay rate of $61.24 per hour, including casual loading.
You will also receive 11.5% superannuation to secure your future and support your retirement planning.
This role offers a full-time position, with 37.5 hours per week, Monday to Friday, enabling a healthy work-life balance.
Additionally, you will have the opportunity to make a significant impact and difference in the lives of many.
About YouTo succeed in this role, you will have experience working with vulnerable clients, preferably in the community sector.
Strong communication and interpersonal skills are essential for this position.
You will be required to manage multiple IT systems and follow compliance protocols.
Knowledge of client and trauma-informed practices is also required.
Skills in advocacy and relationship-building across various sectors are highly valued.
An understanding of human services legislation and policy is necessary for this role.
-
Senior Client Engagement Specialist
1 month ago
Canberra, ACT, Australia HOBAN Recruitment Full timeAbout the RoleWe are seeking a highly skilled and compassionate Senior Client Engagement Specialist to join our dedicated team. In this dynamic role, you will engage and build rapport with a diverse range of clients and stakeholders, responding to their enquiries and providing timely and informed advice.Key responsibilities include:Assessing applications for...
-
Client Engagement and Property Specialist
1 month ago
Canberra, ACT, Australia Easy Authoring Full timeAbout the Role:The Client Engagement and Property Specialist will be responsible for managing maintenance requests, including receipt of requests, issuing of work orders, and ensuring timely completion of work and billing.Key Responsibilities:Working in the customer contact centre to undertake tasks including receiving calls from clients and tenants;...
-
Senior Client Engagement Officer
1 month ago
Canberra, ACT, Australia Easy Authoring Full timeJob DescriptionEasy Authoring is seeking a skilled Senior Client Engagement Officer to join our team. As a key member of our team, you will be responsible for engaging with clients to ensure effective service at all stages of the process.Key Responsibilities:Engage with clients to ensure effective service and support.Undertake assessments of complex client...
-
Client Liaison Specialist
1 week ago
Canberra, ACT, Australia HOBAN Recruitment Full timeHOBAN Recruitment is seeking an experienced Client Liaison Specialist to join their team in Canberra.About the RoleAs a Client Liaison Specialist, you will play a vital role in engaging with clients and stakeholders, providing timely and informed advice, and assessing applications for housing assistance. Your strong communication and interpersonal skills...
-
Senior Client Engagement Officer
1 month ago
Canberra, ACT, Australia SB Recruitment Full timeJob SummaryWe are seeking a highly skilled Senior Client Engagement Officer to join our team at the ACT Government Department. As a key member of our diverse team, you will be responsible for assessing complex client needs and determining eligibility for government services.Key ResponsibilitiesMatching resources to needs, implementing and applying...
-
Support and Engagement Specialist
2 weeks ago
Canberra, ACT, Australia Grand Pacific Health Full timeAbout the RoleWe are seeking a highly skilled Support and Engagement Specialist to join our team at headspace Canberra. In this role, you will play a vital part in creating a welcoming environment for young people and ensuring smooth operations.As the first point of contact for clients, you will be responsible for delivering exceptional front-of-house...
-
Canberra, ACT, Australia HiTech Group Full timeA leading Federal Government department is seeking a skilled Infrastructure Policy and Engagement Specialist to join their team. The successful candidate will be responsible for managing programs and grants that support sustainable infrastructure, as well as leading performance and quality reporting requirements for the branch.Manage the departments grants...
-
Canberra, ACT, Australia Navitas Skilled Futures Full timeJob Title: Stakeholder Engagement and Community Liaison SpecialistAbout the Role:The Stakeholder Engagement and Community Liaison Specialist is responsible for developing and implementing engagement plans and initiatives with community, referring agencies, and other stakeholders to promote Government Services (GS) programs and a range of services.Key...
-
Senior Client Engagement Officer
1 month ago
Canberra, ACT, Australia SOS Recruitment Full timeJob OverviewWe are seeking an experienced Senior Client Engagement Officer to join our team at the ASO5 level. In this role, you will be responsible for engaging with clients to ensure effective service at all stages of the process.Key ResponsibilitiesEngage and build rapport with a diverse range of clients and stakeholders.Respond to client and sector...
-
Digital Engagement Specialist
2 weeks ago
Canberra, ACT, Australia Hudson Australia Full timeAbout the RoleWe are seeking a creative and driven Digital Engagement Specialist at Hudson Australia to be at the forefront of managing our social media presence, creating engaging content, and driving community engagement across multiple platforms.This role is part of the Australian Federal Government, and as such, requires applicants to hold Australian...
-
Highly Skilled Client Relations Specialist
7 days ago
Canberra, ACT, Australia Easy Authoring Full timeAbout the RoleWe are seeking a highly skilled Client Relations Specialist to join our team in Canberra, ACT. This is a 6-month contract role with potential for extension. The successful candidate will work in a hybrid environment, combining remote and office-based work.Key ResponsibilitiesEngage with clients to ensure effective service delivery at all stages...
-
Community Engagement Specialist
6 days ago
Canberra, ACT, Australia Hudson Full timeAbout the RoleWe are seeking a Community Engagement Specialist to join our team. This is an exciting opportunity to play a vital role in advancing health and wellbeing outcomes for Aboriginal and Torres Strait Islander peoples.Key ResponsibilitiesFoster meaningful relationships and drive collaborative efforts with diverse stakeholders, including community...
-
Community Engagement Specialist
5 days ago
Canberra, ACT, Australia Flexhive Full timeAbout the RoleWe are seeking a highly skilled Community Engagement Specialist to join our team at Flexhive. As a key member of our organization, you will play a vital role in fostering meaningful relationships and driving collaborative efforts with diverse stakeholders.Key ResponsibilitiesStakeholder Engagement: Develop and maintain strong, respectful...
-
Membership Engagement Specialist
3 weeks ago
Canberra, ACT, Australia Fitness First Full timeKey Responsibilities:As a Membership Engagement Specialist at Fitness First, you will be responsible for leading a team of Member Support Consultants to achieve monthly sales targets and member retention budgets.About You:We are looking for a highly motivated and experienced sales professional with a proven track record of hitting KPIs and delivering...
-
Community Engagement Specialist
1 day ago
Canberra, ACT, Australia Flexhive Full timeJob Summary">This is an exciting opportunity to contribute to advancing health and wellbeing outcomes for Aboriginal and Torres Strait Islander peoples as a Community Engagement Specialist at Flexhive.">The ideal candidate will leverage their tertiary qualifications in health or relevant professional experience to foster meaningful engagement strategies that...
-
Community Engagement Liaison Specialist
1 week ago
Canberra, ACT, Australia ACT Government Full timeAbout the RoleACT Heritage is seeking a Community Engagement Liaison Specialist to assist in the administration of community engagement programs that conserve and promote heritage within the ACT community. These programs include the annual Canberra and Region Heritage Festival, the Canberra Tracks signage program, and the ACT Heritage Grants.Main...
-
Stakeholder Engagement Specialist
1 month ago
Canberra, ACT, Australia Navitas Skilled Futures Full timeAbout the RoleThe ACT Stakeholder Engagement Manager is responsible for developing and implementing engagement plans and initiatives with community, referring agencies and other stakeholders to promote Government Services (GS) programs and range of services.The ideal candidate will have a relevant degree qualification in Business, Marketing, or a related...
-
Community Engagement Specialist
4 days ago
Canberra, ACT, Australia Flexhive Full timeAbout the RoleFlexhive is seeking an experienced Community Engagement Specialist to contribute to the advancement of social and emotional wellbeing, mental health, and suicide prevention outcomes for Aboriginal and Torres Strait Islander peoples.Job DescriptionThis is a unique opportunity to play a vital role in fostering meaningful relationships and driving...
-
Canberra, ACT, Australia Flexhive Full timeCompany OverviewFlexhive is a leading national peak body dedicated to advancing the social and emotional wellbeing, mental health, and suicide prevention outcomes for Aboriginal and Torres Strait Islander peoples.The organisation partners with Indigenous leaders, communities, and key stakeholders to drive meaningful change and deliver culturally informed...
-
Co-Design and Engagement Specialist
1 month ago
Canberra, ACT, Australia Randstad Full timeRole OverviewThe Co-Design and Engagement Officer will play a key role in enhancing participant experience and boosting social and economic participation by educating, informing, and liaising with mainstream services.Key ResponsibilitiesEducation and Liaison: Develop and maintain relationships with mainstream services to support effective engagement and...