Client Relationship Executive

3 days ago

Melbourne, Victoria, Australia beBeeRelationship Full time $92,425 - $124,969
Senior Client Partnership Manager We are seeking a seasoned professional to join our team as a Senior Client Partnership Manager. In this critical role, you will be responsible for building and maintaining strong relationships with our clients, driving business growth, and delivering exceptional results. Key Responsibilities:
  • Manage client relationships and provide tailored support to drive business outcomes.
  • Develop and execute strategies to increase client satisfaction and retention.
  • Collaborate with internal stakeholders to ensure seamless delivery of services.
  • Lead claims reviews and ensure productive meetings between clients and our team.
  • Analyze claims trends and implement processes to manage risks.
  • Educate clients on compliant claims management and provide strategic solutions.
  • Manage conflicts between multiple parties.
Requirements:We are looking for a highly skilled and experienced individual who possesses:
  • Significant experience in client-facing roles within the claims, workers compensation or broking industries.
  • Proven track record of driving business growth and improving client satisfaction.
  • Excellent communication and interpersonal skills, with the ability to engage and influence at all levels of organisation.
  • Strategic mindset and approach, with a focus on delivering exceptional results.
  • Previous experience using Salesforce would be highly regarded.
  • Strong attention to detail and effective coaching ability.
  • A strong sense of team and collaboration, with a resilient attitude.
What We Offer:We offer an attractive remuneration package, flexible work arrangements, including Work from Home, Paid Parental Leave, Excellent working environment, Exciting career opportunities, Opportunities for ongoing education and development, Service recognition awards, Employee assistance program, A dedication to your wellbeing through our peer support program, Corporate health insurance discounts and wellness programs, Additional purchased leave, Novated Leases, Access to the Gallagher Rewards Program, Birthday Club - have a day off during your birthday month as a gift from GB.

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