Client Service Officers: Part-time

2 days ago

Melbourne, Victoria, Australia Relationship Matters Full time $45,000 - $60,000 per year

About the role

We're looking for motivated Client Services Officers to be the friendly first point of contact for our clients and visitors. A positive, compassionate and welcoming approach is crucial to ensuring clients feel safe and supported.

You'll respond promptly to enquiries, provide clear information about our services and programs, schedule appointments, process payments, and maintain accurate and confidential records along with other general administrative tasks. If you're organised, people-focused, and eager to keep building your skills, this role offers the chance to make a real impact every day.

We are offering:

  • 1 x part time role (2 days) Working Tuesday and Thursday in the CBD (12-8pm shift)
  • 2 x casual roles. Casuals must be able to work shifts covering 8.15am – 8pm, Monday – Friday. 1 x casual role to cover CBD & Wyndham site. 1 x casual to cover CBD and Frankston site.

Position Description : CSO PD Part time Sept2025 V2

Additional Attachment : CSO PD casual Sept2025 V2

We encourage applications from Indigenous Australians, people with disability, people who are neurodiverse, people from diverse cultural and linguistic backgrounds, and people from the LGBTIQA+ community. If you require accommodations or support during the application process, please let us know — we're committed to ensuring an inclusive and accessible experience for all candidates.

Applications should be forwarded to by Monday September 22nd 2025.

For enquiries regarding this position, please contact Wendi Hobbins, Executive Director Clinical and Community Services, on

PBA3

Please quote in application: Client Service Officers: Part-time & Casual roles via Pro Bono Australia.

Profession: #Client_Services

Sector: #Community_Support_Services

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