
Luxury Holidays Sales Representative
6 days ago
Luxury travel experiences await as a Sales Consultant with our forward-thinking team. We connect millions of subscribers with exclusive offers, revolutionizing the industry and delivering exceptional experiences.
We seek highly motivated individuals to join our customer sales team in Melbourne. As a Luxury Escapes Travel Consultant, you'll be responsible for managing sales activity and customer experience for our engaged member base.
Key Responsibilities:
- Respond to and make sales inquiries by phone, electronically, or in person.
- Answer simultaneous customer enquiries promptly, competently, and professionally.
- Offer excellent customer service, providing general information about services, packages, and pricing.
- Recommend workable solutions that meet the needs of the business and customer.
- Provide full package upgrade options to members.
- Ensure daily follow-up and ownership of customer sales enquiries.
- Display initiative in customer solutions and team engagement.
- Resolve customer complaints within specified time frames or refer to the correct department.
Requirements:
- Personable, approachable, and professional, with a passion for helping customers find luxury holidays.
- Background in phone-based sales; travel experience highly regarded.
- Experienced with KPIs and thrive in competitive environments.
- Flexible availability, working weekends and evenings (7am-10pm, 7 days).
- Exceptional verbal and written communication skills, attention to detail, and a passion for customer sales.
- Driven to succeed, enjoys challenges, and working towards goals.
We offer an award-winning work environment with opportunities for professional development, on-site gym, weekly events, and more.
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