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Victim Support Specialist

1 month ago

Footscray, Victoria, Australia Windermere Child and Family Services Full time

Windermere Child and Family Services is a leading provider of community services in Melbourne's South-East and Gippsland Region. Our mission is to create a strong, connected, and supported community by providing innovative solutions to complex issues faced by children, families, and individuals.

We are seeking a skilled Victim Support Worker to join our team. As a Victim Support Worker, you will play a critical role in responding to victims of violent crime, providing information and advice, and assisting them to navigate the justice system.

The ideal candidate will have a strong background in social work, social welfare, or a relevant equivalent, with a minimum of 3 years' experience in the community sector, preferably in a trauma-related field. You will have excellent communication skills, both verbal and written, and be able to engage with victims from diverse backgrounds and communities.

The successful candidate will be able to work independently and as part of a team, with a strong focus on providing tailored support to victims of crime. You will also be required to liaise with other victim services, including Family Violence and Sexual Assault Services.

We offer a range of benefits, including flexible work arrangements, above-award personal leave, and opportunities for professional development. If you are passionate about social justice and have a strong commitment to supporting victims of crime, we encourage you to apply.

Key Selection Criteria:

  • Tertiary qualifications in Social Work, Social Welfare, or relevant equivalent
  • Minimum 3 years' experience in the community sector, preferably in a trauma-related field
  • Case management, intake, and assessment experience
  • Risk identification and management capability, including confidence with the MARAM framework
  • Capability to engage in community engagement and education
  • Ability to provide tailored support to victims of crime from diverse backgrounds and communities
  • Excellent verbal and written communication skills
  • Willingness to promote and support practices that are inclusive, culturally responsive, safe, and accessible
  • Current Victorian Driver Licence
  • Willingness to undertake relevant pre-employment screening and checks

Personal Attributes:

  • Motivated, enthusiastic, and passionate about social justice
  • Self-discipline – Able to maintain a consistent and appropriate pattern of behaviour under pressure
  • Self-confidence – Trusting of own abilities
  • Relationship Building – Establishes and maintains relationships at all levels
  • Teamwork – Demonstrates consideration, concern, and respect for others

We are committed to equity and equality for consumers and employees, and we welcome applications from diverse backgrounds and communities.