Commercial Motor Claims Specialist

3 days ago


Australia beBeeClaims Full time $100,000 - $140,000

About this Role

We are seeking an experienced professional to join our team in a Commercial Motor Claims role.

As a key member of the team, you will be responsible for promoting products and services through excellent customer service and relationship building skills. You will also process claims in line with set procedures and policies, ensuring that claims are documented correctly and resolved efficiently.

You will work closely with internal and external stakeholders to achieve the settlement outcome and enhance your technical expertise with support from professional development and training where required.

Key Responsibilities

  • Promote products and services through fostering great relationships with customers and stakeholders
  • Process claims in line with set procedures and policies, ensuring correct documentation and efficient resolution
  • Manage claims using appropriate external and internal specialists to achieve the settlement outcome

Requirements

  • Previous Motor Claims experience is essential
  • Strong customer service skills with a highly empathetic approach
  • Able to handle multiple and competing tasks to meet customer needs
  • Excellent organisational skills with the ability to critically assess and analyse tasks

Benefits Package

  • A competitive salary and benefits structure
  • Genuine career progression and mentoring opportunities
  • Fantastic wellbeing programs and flexible leave arrangements

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