Insurance Claims Expert

2 days ago

Australia beBeeClaims Full time $81,653 - $128,632
Motor Claims Officer Role

We are seeking a highly skilled and experienced Motor Claims Officer to join our team. As a Motor Claims Officer, you will be responsible for processing motor claims in line with set procedures and policies, ensuring that claims are documented correctly and resolved with a prompt and effective outcome.

The ideal candidate will have previous motor claims experience and strong customer service skills with a highly empathetic approach. They will also possess a passion for making a difference and helping people in their time of need, as well as an engaging and courteous phone manner with the ability to type and talk concurrently.

In this role, you will work closely with customers and stakeholders to provide an exceptional operational and customer service experience. You will also be responsible for managing claims using the appropriate external and internal specialists to achieve the settlement outcome efficiently and effectively.

The successful candidate will have excellent organisational skills with the ability to critically assess and analyse tasks, as well as handle multiple and competing tasks to meet customer needs. They will also be happy to discuss flexible working arrangements.

About This Opportunity

This is an exciting opportunity to join a dynamic team of industry professionals and contribute to the success of our organisation. As a Motor Claims Officer, you will have the opportunity to develop your technical expertise and participate in professional development and training where required.

You will be part of a collaborative and supportive team environment, where we value employee experience and offer a range of benefits to support your work life. These include hybrid working arrangements, access to wellbeing coaching and resources, paid parental leave, and discounts on insurance products and services.

Requirements
  • Previous motor claims experience
  • Strong customer service skills with a highly empathetic approach
  • Passion for making a difference and helping people in their time of need
  • Engaging and courteous phone manner with the ability to type and talk concurrently
  • Excellent organisational skills with the ability to critically assess and analyse tasks
  • Ability to handle multiple and competing tasks to meet customer needs

Please submit your application if you are a motivated and experienced individual looking to take your career to the next level in the motor claims industry.

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