Strata Claims Expert

4 days ago


Australia beBeeClaimsSpecialist Full time $80 - $92

**Job Description:**

The role of a Claims Specialist involves managing the entire claims process, from initial lodgement to finalisation. This requires efficient and effective communication with various stakeholders, including policyholders, brokers, repairers, and internal departments.

  • Assess property damage claims and determine appropriate courses of action.
  • Coordinate inspections and manage relationships with assessors, builders, and other external parties.
  • Liaise with policyholders to gather information and validate details.
  • Apply insurance policies and guidelines to ensure fair and timely claim outcomes.
  • Authorise quotes, manage variations, and oversee repairs to ensure progress is made in a timely manner.

Key Skills and Qualifications:

To be successful in this role, you will require:

  • Proven experience in managing end-to-end property claims (domestic or commercial).
  • Strong knowledge of insurance policies, building terminology, and repair processes.
  • High attention to detail and accuracy when assessing information and processing claims.

**What We Offer:**

  • A temporary role with potential for extension or permanency for the right candidate.
  • Full face-to-face training with experienced team members.
  • A hybrid working model, allowing for 2 days work from home after training.

Ideal Candidate Profile:

We are seeking a highly skilled and experienced professional who can demonstrate:

  • A strong track record of managing complex claims and delivering fair and timely outcomes.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
  • A high level of professionalism, integrity, and attention to detail.


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