
Strata Claims Expert
4 days ago
**Job Description:**
The role of a Claims Specialist involves managing the entire claims process, from initial lodgement to finalisation. This requires efficient and effective communication with various stakeholders, including policyholders, brokers, repairers, and internal departments.
- Assess property damage claims and determine appropriate courses of action.
- Coordinate inspections and manage relationships with assessors, builders, and other external parties.
- Liaise with policyholders to gather information and validate details.
- Apply insurance policies and guidelines to ensure fair and timely claim outcomes.
- Authorise quotes, manage variations, and oversee repairs to ensure progress is made in a timely manner.
To be successful in this role, you will require:
- Proven experience in managing end-to-end property claims (domestic or commercial).
- Strong knowledge of insurance policies, building terminology, and repair processes.
- High attention to detail and accuracy when assessing information and processing claims.
**What We Offer:**
- A temporary role with potential for extension or permanency for the right candidate.
- Full face-to-face training with experienced team members.
- A hybrid working model, allowing for 2 days work from home after training.
We are seeking a highly skilled and experienced professional who can demonstrate:
- A strong track record of managing complex claims and delivering fair and timely outcomes.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
- A high level of professionalism, integrity, and attention to detail.
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