Administrative Coordinator

3 days ago

Bendigo, Victoria, Australia beBeeCustomer Full time $64,537

About Our Role

We are seeking a highly organised and customer-focused professional to join our dedicated team. The FEM team plays a crucial role in ensuring the ongoing maintenance and servicing of portable fire protection equipment for communities across Victoria.

As the FEM Support Officer, you will be a key point of contact for our Volunteer Servicing Brigades and customers, providing exceptional administrative and customer service support to help maintain safety standards across the state.

Main Responsibilities

  • Delivering high-quality customer service and responding promptly and professionally to enquiries from brigades and customers.
  • Providing comprehensive administrative support, including data entry, records management, and maintenance of databases and systems.
  • Preparing and managing documentation accurately, including letters, reports, service certificates, and customer agreements.
  • Performing basic financial tasks such as transactions, bank reconciliations, and payment processing in line with standards.
  • Carrying out general office duties including mail handling, printing, copying, filing, and maintaining office supply inventory.
  • Working collaboratively and effectively within the FEM team and undertaking other duties as required.

About You

We are looking for someone with relevant administration skills and experience, sound data entry and word processing skills, excellent computer literacy skills (including Microsoft Word, Excel), good communication and customer service skills, ability to work within a team, work proactively, with minimal supervision, demonstrated organisational skills, particularly in a multi-skill office environment, and ability to relate to a volunteer network.

Benefits and Opportunities

We offer meaningful purpose, work-life balance, growth opportunities, flexibility, discounts, wellbeing focus, and member assistance program.

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