Product Manager, Consumer Insurance

3 weeks ago

Sydney, New South Wales, Australia Suncorp Group Full time

About the Role

The Consumer SME will be responsible for defining and prioritizing business requirements to meet strategic objectives in the Document Issuance and Digital Insurer Customer Correspondence domain.

Key Responsibilities

  • Represent Consumer Insurance in cross-functional squads and ensure successful solution delivery, including acceptance criteria, testing practices, and release activities.
  • Collaborate with stakeholders to refine business needs and manage Consumer Insurance risk.
  • Provide regular status updates to stakeholders and act as the primary liaison between stakeholders, customers, squads, and project teams for alignment and transparency.
  • Work with Motor T&E leadership and Product Owners to identify and align value opportunities.

Requirements

  • At least 5 years of insurance experience, with a minimum of 3 years in Portfolio/Product roles.
  • Minimum of 1 year in project delivery.
  • Technical knowledge of Consumer products, systems, and processes, as well as customer communications, documents, and notices.
  • Strong communication skills with the ability to articulate complexity to various audiences.
  • Advanced commercial acumen with a solid understanding of key business drivers.

About Suncorp Group

Suncorp Group is a leading insurance and financial services company that is committed to making a difference in the communities it serves. As a Consumer SME, you will play a critical role in delivering innovative solutions that meet the needs of our customers and drive business growth.

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