Carer Advocate

Overview

Part Time Fixed Term until 30 June 2026 | Family and Carers Mental Health Carer Program | Wagga Wagga

About One Door

One Door Mental Health has joined the Mind Australia Group, creating one of the largest community-managed mental health networks in the country. One Door Mental Health is a pioneering, purpose-driven service provider dedicated to supporting individuals living with mental illness, along with their families and carers. With over 30 years of experience, our innovative services and community-driven approach create a safe and supportive environment.

About the Service

The NSW Family and Carers Mental Health Program (FCMHP) operates across NSW where staff from both Local Health Districts and selected Non-Government Organisations (NGOs) work side by side in a collaborative approach to provide a comprehensive range of support services and training and education to families and carers of people with a mental illness. ODMH operates at local level as self-organised teams – called Recovery 2gether teams. As a team member, the Peer Carer Advocate will work collaboratively with other team members to facilitate the effective operation of the team.

About the role

We are seeking an empathetic and collaborative Carer Advocate for a fixed term, part time (27.5 hours per week) opportunity until 30th June 2026 within the Family and Carers Mental Health Carer Program based in Wagga Wagga. The role involves development of and delivery of purposeful programs for carers that include: information, advocacy, individual and group supports including wellbeing activities, socialisation and education. You will ensure that families and carers of people with mental ill health, have access to appropriate information and flexible options for support at all points within their caring journey at the time they need it.

Key responsibilities

• Provide the client with education and strategies for the development of decision-making, self-advocacy, self-management and wellness skills using personal lived experience.
• Build one to one supportive relationships and client groups, based on the One Door Lived Experience Framework and Peer Support Values that focus on the use of lived experience to support the people we work with in regards to the individuals' needs and recovery.
• Undertake or review risk assessments to ensure supports are delivered safely and, in the manner agreed with people we support.
• Maintain an engaging and effective working partnership with Local Health District partners, including representation at stakeholder meetings.

Your Benefits

• Transform Lives: Play a vital role in empowering individuals, helping them achieve their goals and improve their quality of life.
• Competitive Salary Packaging: Maximize your take-home pay by salary packaging up to $15,900.
• Fitness Passport: Access to a discounted workplace health and fitness program for you and your family at a fraction of the regular cost.
• Leave Perks: Leave perks including birthday leave, study leave, and an extra annual picnic day leave.

What you'll bring

• Certificate IV in Mental Health Peer Work OR Certificate IV in a relevant discipline (e.g. mental health, peer work, disability) or equivalent experience AND willingness to obtain a Certificate IV in Mental Health Peer Work within the first 12 months of employment.
• Lived experience of mental health challenges, as a carer, personal recovery, and service use and a willingness to use experience to role model recovery to support others.
• Willingness to purposefully share their personal experience to support the team and others to contribute to change; which will include promotion of the lived experience workforce in communities
• Communicate effectively in all interactions with all stakeholders
• Experience in working with families and carers and/or people with a mental illness

Additional Details

One Door Mental Health requires all staff to have a current Working with Children's Check, NDIS Worker Screening clearance, and appropriate COVID-19 Vaccination. One Door Mental Health is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. We strongly encourage applications from people from Aboriginal and Torres Strait Islander background, people with disability, people from diverse cultural and linguistic backgrounds and mature aged applicants.

Interested to Apply?

To apply visit Mind Careers and reference number 498300. Online applications must be submitted by 11pm Tuesday 30th September 2025. Please contact the person below for more information.

Pandora Markland - Operations Lead Recovery 2Gether Coach, email: pandora.markland@onedoor.org.au

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at hr@onedoor.org.au or via hr@mindaustralia.org.au

Position Description

Carer Advocate - Position Description.pdf

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