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Logistics Optimization Expert

3 weeks ago

Sydney, New South Wales, Australia beBeeDeliverance Full time $90,000 - $120,000
Delivery Experience Specialist Job Overview

This role plays a pivotal part in shaping the future of delivery experiences, driving operational efficiency and optimizing logistics.

Key Responsibilities:
  • Manage and coordinate delivery schedules to ensure seamless execution.
  • Develop forecasts to service providers, enhancing our delivery platform's capabilities.
  • Analyze and report on Carrier On-Time Delivery (COTD) KPIs to identify trends and areas for improvement.
  • Collaborate with cross-functional teams to enhance operational efficiency and support sustainability initiatives.
  • Drive projects to improve customer satisfaction with delivery speed, reliability, and predictability.
Requirements:
  • Experience in the delivery space, with a strong background in scheduling and job coordination.
  • Excellent communication and stakeholder management skills.
  • Strong experience with Excel or Google Sheets and ability to monitor key metrics and delivery reports.
  • Proven ability to own delivery tasks and consistently meet performance expectations.