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Support Specialist
2 weeks ago
About the Role
The Support Specialist is responsible for providing exceptional customer service and support to individuals with disabilities. This role requires strong communication and interpersonal skills, as well as the ability to work collaboratively with customers and their families.
Key Responsibilities:
- Act as primary liaison with customers and families
- Deliver high-quality customer service
- Provide coaching and support to customers
- Facilitate and maintain customer support plans
- Manage customer funding packages
Benefits:
- Negotiable salary package
- Flexible working arrangements
- Professional development opportunities
Requirements:
- Tertiary qualification in a relevant field (e.g. health, disability, social services)
- Minimum 3 years' experience working with people with disabilities
- Strong cultural awareness and sensitivity
- Excellent verbal and written communication skills
At our organisation, we are committed to empowering individuals with disabilities to realise their abilities and thrive in their communities.
