Exceptional Customer Service Representative

7 days ago

Perth, Western Australia beBeeMotivated Full time

Warranty Clerk Job Description

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We are seeking a highly organised and motivated individual to fill the role of Warranty Clerk. In this position, you will be responsible for managing warranty claims and providing exceptional customer service.

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Job Responsibilities:

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  • Manage warranty claims from initial receipt to resolution.">
  • Communicate with customers to understand their concerns and resolve issues efficiently.">
  • Work closely with dealerships to ensure prompt and effective handling of warranty claims.">
  • Meet productivity and quality standards while maintaining a high level of accuracy and attention to detail.">
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Required Skills and Qualifications:

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To succeed in this role, you will need excellent organisational and time management skills, with the ability to multi-task and prioritise tasks effectively. You should also possess outstanding communication skills, with the ability to provide exceptional customer service. Proficiency in Microsoft Office applications and strong keyboard skills are also essential.

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Benefits:

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  • A competitive salary package that reflects your skills and experience.">
  • A friendly culture and supportive management team that values employee well-being.">
  • Vibrant team environment and opportunities for career growth.">
  • Paid parental leave and confidential access to EAP counselling sessions.">
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What We Offer:

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By joining our dealership, you will have the opportunity to develop new skills and gain valuable experience in a dynamic and supportive environment. Our dealership is committed to equality, cultural diversity, and inclusion, and we welcome applications from candidates who share our values.

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About Us:

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We are a leading automotive group with a reputation for excellence and customer satisfaction. Our dealership is dedicated to providing an exceptional customer experience and building long-term relationships with our clients.

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