Security Operations Support Specialist
4 weeks ago
About ReadyTech
We're a mission-critical software company that empowers communities to thrive. Our technology solves diverse problems for multiple businesses across various markets, making us a stable and sustainable growth company.
We're an inclusive environment where we get our heads together to solve problems that matter to our customers. Our north star is the communities we serve and society at large.
Job Summary
The Security Operations Support Specialist will provide high levels of client service to ReadyTech customers by answering questions, resolving support issues, and nurturing client relationships.
Key Responsibilities
- Identify, evaluate, and report on information security risks, practices, and projects.
- Assist with the development of up-to-date information security policies, procedures, standards, and guidelines.
- Ensure the security management program is compliant with applicable laws, regulations, and contractual requirements.
- Help champion the information security program across the enterprise and foster a security-aware culture.
- Help oversee the implementation of information security solutions that are innovative, cost-effective, and minimally disruptive.
- Manage regular internal and external IT audit groups reviews and coordinate all required fixes.
- Help report business metrics to measure the effectiveness of the security management program.
- Organise technical reviews on systems and infrastructure and provide recommendations for system improvement.
- Implement security controls as per compliance requirements.
- Ensure IT and infrastructure assets are maintained to ensure compliance around security.
Desired Skills
- Knowledge of security, risk, and control frameworks and standards such as ISO 27001 and 27002, ISM, NIST, and ITIL.
- Systems administration or 1st level support.
- SaaS knowledge.
We're committed to seeing things through each other's eyes. We invest deeply in relationships by offering positivity, fairness, and empathy in every interaction. We're proud to be an equal opportunity employer that celebrates our diversity of race, beliefs, sexual orientations, gender identities, age, disability status, marital status, and more.
As part of our commitment to ensuring a safe and secure working environment for all employees and in compliance with Australian regulations, please note that if selected for this role, you will be required to complete a comprehensive police check and an Australian working rights check.
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