Security Operations Support Specialist
4 weeks ago
About ReadyTech
We're a mission-critical software company that empowers communities to thrive. Our technology solves diverse problems for multiple businesses across various markets, making us a stable and sustainable growth company.
We're an equal opportunity employer that celebrates diversity and promotes a safe and secure working environment. As part of our commitment, you'll be required to complete a comprehensive police check and an Australian working rights check.
Job Summary
We're seeking a Support Officer to provide high levels of client service by answering questions, resolving support issues, and nurturing client relationships. You'll assist with the delivery of security and privacy operations to provide secure systems, applications, and services that meet our business needs.
Key Responsibilities
- Identify, evaluate, and report on information security risks, practices, and projects.
- Assist with the development of up-to-date information security policies, procedures, standards, and guidelines.
- Ensure the security management program is compliant with applicable laws, regulations, and contractual requirements.
- Help champion information security across the enterprise and foster a security-aware culture.
- Help oversee the implementation of information security solutions that are innovative, cost-effective, and minimally disruptive.
- Manage regular internal and external IT audit groups reviews and coordinate required fixes.
- Help report business metrics to measure the effectiveness of the security management program.
- Organise technical reviews on systems and infrastructure and provide recommendations for system improvement.
- Implement security controls as per compliance requirements.
- Ensure IT and infrastructure assets are maintained to ensure compliance around security.
Desired Skills
- Knowledge of security, risk, and control frameworks and standards such as ISO 27001 and 27002, ISM, NIST, and ITIL.
- Systems administration or 1st level support.
- SaaS knowledge.
We're committed to seeing things through each other's eyes and investing in relationships by offering positivity, fairness, and empathy in every interaction. We're proud to be an equal opportunity employer that celebrates our diversity of race, beliefs, sexual orientations, gender identities, age, disability status, marital status, and more.
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