LCL Business Leader

1 week ago

Melbourne, Victoria, Australia beBeeLeadership Full time $150,000 - $250,000
Area Head of LCL

The LCL Area Lead drives business growth and profitability in the region by translating global strategy into local plans.

Main Responsibilities:
  • Determine market trends, opportunities, and customer needs to drive business decisions.
  • Own the execution of global initiatives and strategies within the area.
  • Bridge gaps between product development, operations, and sales teams.
  • Collaborate with the Central Europe Network function to maintain carrier relationships.
  • Optimize carrier allocation and contracts to reduce costs.
  • Build strong relationships with customers through regular engagement.
  • Lead all LCL pricing activities, including price setting.
  • Develop pricing strategies to ensure healthy margins.
  • Maintain adherence to standard processes and customer-specific IOPs.
  • Implement and monitor standard processes and systems within the area.
  • Manage and improve LCL service/product performance in the area.
  • Drive product profitability through upselling and cost management.
  • Enhance collaboration with the global network for added value.
  • Coach and motivate a high-performing team.
  • Lead by example to inspire and energize the team.
Key Performance Indicators (KPIs):
  • LCL volume growth and profitability.
  • Earnings Before Interest and Taxes (EBIT) and Gross Profit (GP) improvement.
  • Pricing competitiveness and margin control.
  • Customer satisfaction measured via feedback and retention.
  • Operational KPI adherence (timeliness, quality, documentation).

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