Oce Head Of Product Lcl

2 weeks ago

Melbourne, Victoria, Australia Buscojobs Full time
Purpose of the Role The Area Head of LCL drives growth and profitability in the Area by translating global strategy into Area Product, Carrier, and Performance plans.
This role ensures flawless execution and provides expertise and guidance to the team.
The Area Head of LCL is responsible for delivering a dynamic, sellable product to Maersk customers and ensuring timely operation aligned with customer success within the LCL product.
Key Responsibilities Strategy & Product Management Identify market trends, opportunities, and customer needs.
Execute global initiatives and strategy within the Area.
Coordinate between Product Development, Operations, and Sales.
Carrier & Customer Relationship Management / Procurement Support the CEN function in maintaining carrier relations.
Drive cost reductions through carrier allocation and contract optimization.
Build and maintain strong customer relationships.
Pricing Management Oversee all Area LCL pricing activities, including price setting.
Define pricing strategies to ensure healthy margins.
Operations Execution Ensure adherence to standard processes and customer-specific IOPs.
Implement and monitor processes and systems, ensuring proper documentation.
Performance Management Manage and improve the performance of the LCL service/product.
Drive profitability through upselling and cost management.
Enhance engagement with the global network and foster collaboration.
People Management Coach, motivate, and develop a high-performing team.
Lead by example to inspire the team.
Parameters for Success Key Metrics LCL volume growth and profitability.
EBIT and GP improvements.
Pricing competitiveness and margin control.
Customer satisfaction (feedback and retention).
Operational KPI adherence (timeliness, quality, documentation).
Critical Competencies Strong business acumen and market insight.
Proven leadership and team development skills.
Excellent communication and stakeholder management.
Analytical and problem-solving skills.
Customer-centric and commercially minded.
Ability to translate strategy into action.
Experience in procurement, pricing, and carrier management.
Resilience and adaptability in a dynamic environment.
Maersk values diversity and inclusion, welcoming applicants regardless of race, gender, age, religion, or other protected characteristics.
We support accommodations during the application process.
For assistance, contact us via email.
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