Current jobs related to Regulatory Compliance Leader for Risk-Based Complaints Management - Sydney, New South Wales - Legal Aid NSW

  • Compliance Analyst

    1 month ago

    Sydney, New South Wales, Australia F3517 Franklin Templeton Australia Limited Full time

    Job Title: Compliance Analyst - Regulatory ExpertAbout F3517 Franklin Templeton Australia LimitedWe are a global investment management organization with a presence in 34 countries and over 9,500 employees. Our company's success is built on the talent, skills, and persistence of our people.We are committed to delivering better client outcomes by partnering...

  • Risk Management Director

    4 weeks ago

    Sydney, New South Wales, Australia Dental Corporation Full time

    About the RoleThe Risk Management Director - Regulatory Compliance will be responsible for overseeing and ensuring that BVAC AU operates in compliance with relevant laws, regulations, and internal policies. This role will involve managing and supervising BVAC AU's assurance, reporting, and compliance requirements.In this role, you will have the opportunity...

  • Senior Regulatory Compliance Specialist

    1 month ago

    Sydney, New South Wales, Australia Perigon Group Full time

    The Perigon Group is a leading funds management organization with a strong commitment to innovation and excellence.As a key member of our high-performing Superannuation team, you will have the opportunity to work on challenging projects and contribute to the growth and success of our business.This role offers a permanent position with a competitive salary...

  • Technology Risk Management Leader

    4 weeks ago

    Sydney, New South Wales, Australia Group Risk Full time

    Company Overview">The Star Entertainment Group is a leading gaming and hospitality company in Australia, committed to creating fun at trusted destinations. With a strong focus on sustainability, we aim to deliver exceptional experiences for our guests, employees, and the communities we serve.">Salary">We offer an attractive salary of $150,000 - $180,000 per...

  • Risk Management Professional

    4 weeks ago

    Sydney, New South Wales, Australia Rest Full time

    About RestEstablished in 1988, Rest is a leading profit-to-member superannuation fund in Australia.We support nearly two million members, with around $75 billion of funds under management. Our mission is to help our members achieve a better retirement outcome by providing simple, affordable, and responsible superannuation solutions.We value diversity,...

  • Risk and Compliance Manager

    4 weeks ago

    Sydney, New South Wales, Australia Perpetual Full time

    About PerpetualPerpetual is an ASX-listed company headquartered in Sydney, Australia, with 11 leading brands across three distinct businesses: Asset Management, Wealth Management, and Corporate Trust.The company has undergone a comprehensive Strategic Review, resulting in the decision to become a standalone Asset Management business. Perpetual has entered...

  • Risk Compliance Specialist

    4 weeks ago

    Sydney, New South Wales, Australia CMC Markets Full time

    CMC Markets, a global leader in CFD trading and share investing, is seeking a highly experienced Risk Compliance Specialist to join their team.As a key member of the compliance team, you will play a critical role in ensuring the company's risk management and regulatory compliance framework is effective and up-to-date.The ideal candidate will have at least 5...

  • Risk Compliance Project Manager

    1 month ago

    Sydney, New South Wales, Australia Anton Murray Consulting Full time

    OverviewMelbourne and Sydney based financial services company seeks a high-profile Risk Compliance Project Manager to join their team. The role involves working on a 12-month project with the potential for extension.SalaryThe position offers a competitive hourly rate between $90-$150 per hour, depending on experience.Job DescriptionThis is a challenging...

  • AML and Regulatory Compliance Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Link Group Full time

    About the RoleWe are seeking an experienced AML and Regulatory Compliance Specialist to join our team at Link Group.Job SummaryThe successful candidate will be responsible for supporting the delivery of our Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) framework, as well as providing critical quality assurance to our teams.This role will...

  • Regulatory Excellence Manager

    4 weeks ago

    Sydney, New South Wales, Australia Legal Aid NSW Full time

    We are seeking an experienced Regulatory Coordinator to join our team at the Health Care Complaints Commission (HCCC) in Sydney.About the RoleThis is a fantastic opportunity to work in an integrity agency, leading and coordinating the triaging and assessment of complaints with a moderate risk level. You will be responsible for ensuring consistent and...

  • Compliance Risk Management Specialist

    4 weeks ago

    Sydney, New South Wales, Australia SS&C Bluedoor Pty Limited Full time

    SS&C Bluedoor Pty Limited is a global provider of investment and financial services and software for the financial services industry.Job DescriptionWe are seeking an experienced Compliance Business Partner to work closely with our Compliance Team to assist in monitoring activities, improving compliance practices, and enhancing the overall risk profile of...

  • Compliance Officer

    1 month ago

    Sydney, New South Wales, Australia Goldman Sachs Full time

    About Goldman SachsAt Goldman Sachs, we are committed to helping our clients, shareholders and the communities we serve grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm with offices around the world.Our CultureWe believe that who you are makes you better at what you do. We're dedicated to fostering...

  • Regulatory Compliance Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Société Générale Assurances Full time

    About the RoleWe are seeking a highly skilled Regulatory Compliance Specialist to join our team at Société Générale Assurances.Job DescriptionThe successful candidate will support the Australia Compliance team with day-to-day Compliance tasks, including tracking interactions with regulators, responding to inquiries, and implementing supporting...

  • Compliance Risk Management Lead

    4 weeks ago

    Sydney, New South Wales, Australia Westpac Group Full time

    Senior Manager, Compliance - Estimated Salary AU$150,000A max term contract of 18 months is available for this role.This position is based in Sydney, Melbourne or Adelaide and requires a hybrid working model.About the RoleThis role is responsible for providing dedicated second line compliance support to the Consumer and Customer & Corporate Services & Group...

  • Compliance and Risk Professional

    1 month ago

    Sydney, New South Wales, Australia Dimensional Fund Advisors Full time

    Dimensional Fund Advisors is seeking a talented Compliance and Risk Analyst to join our team. This role will provide generalist compliance and risk support in the trading markets, internal controls and monitoring, and corporate compliance areas of the business.About the OpportunityThe Compliance and Risk Analyst will primarily be responsible for providing...

  • Risk and Compliance Leader

    4 weeks ago

    Sydney, New South Wales, Australia Employsure Full time

    Job OverviewWe are seeking an experienced Risk and Compliance Leader to join our team at Employsure.

  • Risk and Compliance Professional

    4 weeks ago

    Sydney, New South Wales, Australia Kaizen Recruitment Full time

    With an estimated salary of $80,000 to $120,000 per annum, this exciting opportunity awaits a Risk and Compliance Professional to join our esteemed asset management firm in Australia. Our company offers access to a diverse array of asset classes and global partnerships, serving a wide spectrum of clients from institutional investors to retail clients.About...

  • Regulatory Compliance Specialist

    1 month ago

    Sydney, New South Wales, Australia Colgate-Palmolive Company Full time

    About Colgate-PalmoliveColgate-Palmolive Company is a global consumer products leader, operating in over 200 countries. Our extensive portfolio includes Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition products.Job Summary (Purpose):The Regulatory Affairs Associate plays a pivotal role in delivering efficient and effective regulatory...

  • Risk Management Leader

    4 weeks ago

    Sydney, New South Wales, Australia Ethos BeathChapman Full time

    Company Overview: Our client is a forward-thinking fintech that's reshaping the financial landscape. With a flat organisational structure, they offer autonomy to drive real change and play a key role in shaping the future of risk and compliance.Salary: AU$120,000 - AU$180,000 per annum, depending on experienceJob Description: As a Senior Risk Manager, you'll...

  • Risk and Compliance Specialist

    4 weeks ago

    Sydney, New South Wales, Australia CMC Markets Stockbroking Limited Full time

    About the RoleWe are seeking a highly skilled Risk and Compliance Specialist to join our team at CMC Markets Stockbroking Limited. As a key member of our compliance team, you will play a crucial role in ensuring that our stockbroking operations are in line with regulatory requirements.Job DescriptionThis is a 12-month fixed-term contract based in either our...

Regulatory Compliance Leader for Risk-Based Complaints Management

1 month ago

Sydney, New South Wales, Australia Legal Aid NSW Full time
About the Role
The Health Care Complaints Commission (HCCC) seeks a seasoned Senior Regulatory Coordinator to lead and coordinate the end-to-end triaging and assessment of designated categories of complaints with a moderate risk level. This position requires a deep understanding of regulatory compliance and risk-based decision-making, as well as excellent leadership and collaboration skills.

About You:
To succeed in this role, you will have:
  • Previous experience working for a complaints handling entity, regulatory agency or independent oversight/review agency.
  • Tertiary qualifications in a relevant discipline or equivalent experience.
  • A strong moral compass and adherence to public sector values and code of ethics and conduct.

This role offers a fantastic opportunity to contribute to business-led systems and process changes, build capability and tools to support risk-based complaints management, and oversee high-quality performance reporting and risk management in complaints operations.

Key Responsibilities:
  • Lead a specialist assessment team with carriage of specific types of complaints and provide sound advice and direction to ensure consistent risk-based decisions.
  • Ensure consistent and effective risk-based triaging and/or management of complaints, with direct accountability for processes, practices, and outcome decisions.
  • Review and authorise relevant information requests to health practitioners, consumers, and health organisations.
  • Provide advice and mentorship to team members to strengthen their professional development.

What We Offer:
We offer a competitive salary range of $116,211 - $128,061, plus superannuation and annual leave loading. You will also enjoy flexible working arrangements, including a hybrid work-from-home/office model, flexible start and finish times, and accrual of flex leave. Our office is located in the Sydney CBD, close to Surry Hills and walking distance from Central Station. We also offer access to wellbeing initiatives, such as Fitness Passport and Headspace subscription, and unique growth and development opportunities.