Workforce Planning Specialist

1 week ago

Sydney, New South Wales, Australia beBeeWorkforceplanner Full time $90,000 - $120,000

We are seeking a skilled Workforce Planner to conduct effective short, medium, and long-term forecasting for our Customer Hub. The successful candidate will develop and manage capacity planning, rosters, post-roster reviews, and analysis to ensure maximum efficiency and productivity.

This role involves participating in the development of automated monitoring and reporting tools to support operational decision making, working closely with stakeholders from across the business to understand and plan for upcoming activities, and optimizing staffing levels to deliver targeted service levels, productivity, sales, and efficiencies.

The Workforce Planner will establish workforce planning policies, procedures, and disciplines and assist in creating, developing, and maintaining a safe, positive, supportive, and inclusive work environment for the team.

Key Requirements

We require a minimum of 3 years' experience in workforce planning and forecasting in a 100 plus seat retail sales Customer Hub. A strong background in workforce management software, tools, and methodologies is essential, as well as experience in roster generation and optimization.

The successful candidate will have strong stakeholder management skills, excellent people skills, highly developed analytical skills, and attention to detail. Strong communication and presentation skills are also essential, along with the ability to work independently, multitask, prioritize, and manage time effectively in a fast-paced environment.

What We Offer

We offer a range of benefits, including excellent product discounts, on-site café, free parking, flu vaccines, social club membership, and health and wellbeing programs.

We are committed to learning and development, providing opportunities for growth and professional development. Recruitment referral incentives are also available for permanent and casual placements.

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