Equipment Support Coordinator
1 week ago
We are seeking a highly organized and detail-focused Equipment Support Coordinator to join our team in Hastings. This role is responsible for providing administrative support to the Service Department, ensuring accurate and timely reports and records.
Key Responsibilities- Field customer inquiries related to the Service Department's operation
- Assist in maintaining service department filing and records
- Update customer profiles with information from work orders
- Prepare service technician efficiency reports
- Process warranty and product improvement claims
To succeed in this role, you will have:
- A general understanding of mechanical/technical terms
- Experience with standard desktop applications such as Microsoft Office and internet functions
- Knowledge of office procedures and ability to prioritize tasks
- A collaborative approach and adherence to company values
- Ongoing training and support to enhance your skills and knowledge
- A great work culture that values collaboration and teamwork
- Advancement opportunities within our growing organization
- An Employee Assistance Program to support your well-being
Brandt is a world-leading equipment dealer with dealerships across Canada, New Zealand, and Australia. Our mission is to enable our customers' success by providing practical and reliable equipment solutions and support. We meet this challenge with remarkable customer service and industry-leading brand John Deere.
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Equipment Support Coordinator
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Port Macquarie, New South Wales, Australia Brandt Tractor Full timeAbout the RoleAs an Equipment Support Coordinator at Brandt, you will play a pivotal role in maintaining accurate and on-time reports and records relative to our Service Department's operation.You will field internal and external customer inquiries, ensuring prompt resolution and excellent service standards.You will work closely with our Service Manager/Shop...
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Equipment Support Specialist
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Support Coordinator
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Port Macquarie, New South Wales, Australia Brandt Tractor Full time{"title":"Service Administrator Job Description","text":"About the RoleThis position is responsible for supporting the Service Manager in maintaining accurate and on-time reports and records relative to the Service Department's operation.Respond to internal and external customer inquiries regarding the Service Department.Open and manage work orders as...
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