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Operations Support Officer">

The Operations Support Officer plays a pivotal role in ensuring the smooth operation of our organization. This position is responsible for providing high-level administrative support to the Audit Operations team, enabling them to develop schedules, plan activities, administer travel arrangements, and coordinate the provision of administrative support to an audit section.

This role requires strong organizational and time management skills to effectively operate in a dynamic environment, managing competing priorities and coordinating team workload to deliver agreed outcomes. The successful candidate will possess excellent interpersonal and communication skills, with the ability to foster collaboration and develop effective stakeholder relationships across various organizational levels.

Key Responsibilities:
  • Coordinate Scheduling and Logistical Arrangements: Ensure efficient processing of provider applications and referrals in line with approved procedures.
  • Manage Regulatory Information: Enter, manage, and share regulatory information accurately within Commission systems to support quality assurance activities and reporting processes.
  • Maintain Accurate Records: Maintain accurate and timely records, including filing and version control, in accordance with Commission standards.

The ideal candidate will have demonstrated experience in operations, administrative management, and/or project or service delivery roles within a defined framework to support the delivery of outcomes. They will also possess strong attention to detail and diligence in quality assurance, with the ability to interpret and adjust data insights to support the delivery of agreed outcomes.

What We Offer:
  • Flexible Work Arrangements: Opportunity to work in a dynamic environment with flexible work arrangements.
  • Professional Development: Access to training and development opportunities to enhance your skills and career growth.

We are committed to fostering a diverse and inclusive workplace culture that values equality, respect, and open communication. If you are a motivated and organized individual with a passion for administration and customer service, we encourage you to apply for this exciting opportunity.

Selection Criteria:
  1. Demonstrated Experience: Proven experience in operations, administrative management, and/or project or service delivery roles.
  2. Strong Interpersonal Skills: Excellent interpersonal and communication skills to foster collaboration and develop effective stakeholder relationships.
  3. Attention to Detail: Strong attention to detail and diligence in quality assurance to ensure accuracy and compliance.
  4. Time Management: Ability to manage competing priorities and coordinate team workload to deliver agreed outcomes.
How to Apply:

Please submit your application, including a statement of claims against the selection criteria and a copy of your CV, by Sunday 7th September, 11:30PM AEST.

Contact our recruitment team for assistance with accessing our website or lodging your application.