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Exceptional Guest Experience Ambassador

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $100,000
Key Accommodations

We seek a skilled Night Porter to deliver exceptional guest experiences and ensure smooth overnight operations.

  • Welcome guests and create a positive first impression
  • Assist with luggage and provide necessary support
  • Offer valet parking services for vehicles
  • Explain hotel facilities and amenities
  • Maintain the cleanliness of the Hotel entrance
  • Provide tourism information, including dining and entertainment recommendations
  • Promote loyalty programs

The ideal candidate will possess experience in a similar role, proficiency in Excel and Opera Cloud, strong analytical skills, and the ability to uphold security and confidentiality procedures.

Essential Qualifications:
  • Experience in a similar position (required)
  • Proficiency in relevant software applications
  • Excellent analytical and problem-solving skills
  • Ability to maintain confidentiality and adhere to security protocols
  • A customer-centric mindset with adaptability in fast-paced environments

As a Night Porter, you will play a vital role in delivering exceptional guest satisfaction. If you have a passion for hotel operations and a commitment to delivering outstanding customer service, we encourage you to apply for this rewarding opportunity.