Chief Technical Liaison

5 days ago

Sydney, New South Wales, Australia beBeeTechnicalLead Full time $100,000 - $130,000
Key Responsibilities:

This role involves serving as a senior technical point of contact, overseeing daily support and planned technical initiatives for a portfolio of clients.

Main Tasks:
  • Assume ownership of escalated support issues and service queues
  • Deliver routine support and lead small to medium implementation projects including email migrations, cloud app rollouts, firewall configuration
  • Work extensively with Microsoft 365, Azure, and modern security controls
  • Conduct regular environment audits and produce actionable improvement roadmaps
  • Communicate directly with stakeholders, translating technical recommendations into business-focused outcomes
Requirements:
  • 4+ years' experience within a managed service provider or outsourced IT environment
  • Advanced skills in Microsoft 365 including Exchange Online, SharePoint, Teams, Intune, Conditional Access
  • Solid experience with Windows Server administration and Active Directory
  • Networking knowledge covering VPN, VLAN, routers, switches, and firewall troubleshooting
  • Strong client-facing skills with the ability to communicate clearly to non-technical audiences
  • Excellent documentation practices and time management
  • Sound understanding of security best practices including MFA, Microsoft Defender, patching, and compliance
About Us:

We are a fast-growing MSP partnering with organisations that see technology as a driver of growth and security. Our locally based technical team operates as an extension of our clients' IT departments, delivering a mix of project delivery, proactive support, and strategic consulting.

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