Technical Support Liaison

7 days ago

Sydney, New South Wales, Australia beBeeSupport Full time $93,295 - $102,941
Job Title: Technical Support Liaison

We are seeking a highly skilled Technical Support Liaison to provide expert-level support and coordination services to our organization.

About the Role

This role will be responsible for providing end-user support, coordinating with multiple teams and vendors, and resolving customer issues and requests in a timely and effective manner.

Key Responsibilities
  • Provide technical support and guidance to end-users on a variety of IT-related issues.
  • Coordinate with internal teams and external vendors to resolve complex technical issues.
  • Develop and maintain knowledge articles and business processes to improve technical support operations.
About You

To be successful in this role, you will need to possess excellent communication skills, a strong understanding of IT concepts, and a proactive approach to problem-solving.

Required Skills and Qualifications
  • Experience in technical support and coordination roles.
  • Strong understanding of IT networking and operating systems.
  • Excellent communication and interpersonal skills.
Benefits

As a Technical Support Liaison, you will have the opportunity to work in a dynamic and collaborative environment, with access to ongoing training and professional development opportunities.

What We Offer

Our organization is committed to fostering a positive and inclusive work environment, where employees feel valued and supported. As a member of our team, you will have access to a range of benefits, including flexible working arrangements, professional development opportunities, and a comprehensive rewards program.

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