Administrative Assistant

6 days ago

Geelong, Victoria, Australia beBeeSurgical Full time
Administrative Assistant - Surgical Ward

St John of God Health Care is seeking an organised and efficient Administrative Assistant to join our dynamic Surgical Ward team. As the first point of contact for visitors, you will be responsible for ensuring a seamless patient experience through exceptional customer service skills. Your role will involve coordinating telephone calls and messages, maintaining accurate patient records, and providing support to healthcare professionals as required.

About the Role
As the ideal candidate, you will possess superior communication skills, with the ability to relate to hospital staff, patients, families, and medical staff. You will have a sound knowledge of medical terminology and excellent attention to detail, coupled with the ability to prioritise and multitask in a fast-paced environment.

Responsibilities
• Meet and greet visitors entering the ward
• Coordinate telephone calls and messages promptly and professionally
• Maintain accurate and up-to-date patient records
• Assist patients, visitors, and general public with enquiries and directions
• Receive and create pre-admission forms, checking health insurance details and notifying patients of any additional charges
• Admit new admissions for the day
• Distribute and coordinate incoming and outgoing mail and faxes
• Perform photocopying and other administrative tasks as required
• Work collaboratively with doctors and nurses to provide assistance with administrative tasks as needed

Benefits
• Competitive salary package (pro rata for part-time) including superannuation
• Flexible work options and purchased leave
• Access to lifestyle, health, and wellbeing rewards and discounts
• Opportunities for professional development and growth

Our Values
We celebrate diversity and welcome applications from people of all backgrounds. Our commitment to creating a safe and nurturing environment for children and vulnerable individuals is paramount. If you share our values and are passionate about delivering exceptional patient care, we encourage you to apply.

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