Receptionist - Hospitality Expert

3 weeks ago


Rooty Hill, New South Wales, Australia DELAWARE NORTH Full time
About the Role

We are seeking a highly skilled and enthusiastic Receptionist to join our team at The Lodge, located within the Blacktown Exercise, Sports & Technology Hub. As the first point of contact, you will play a vital role in ensuring every guest's stay is unforgettable by providing a warm welcome, handling check-ins and check-outs, and assisting with any guest enquiries.

Key Responsibilities
  • Welcome and check in/out guests, ensuring a seamless experience.
  • Assist guests with directions within the hotel and surrounding areas, providing information on local attractions and upcoming events.
  • Build strong guest relationships and handle complaints courteously and professionally.
  • Take a positive and proactive approach to all tasks.
What We Offer
  • Opportunity to grow with a world-class, global hospitality company.
  • Free onsite parking.
  • Flexibility with permanent and casual positions available.
  • Be part of a dynamic and forward-thinking environment dedicated to shaping the future of sports, fitness, and technology.
Requirements
  • Experience in a hotel setting.
  • Experience/familiarity with Opera Cloud.
  • Available to work over a 7-day per week roster.
  • Be well-presented and set high grooming standards for the team.
  • Strong attention to detail.
  • Excellent communication skills both verbal and written.

At Delaware North, we are committed to providing a positive and inclusive work environment. We are an equal opportunity employer and welcome applications from diverse candidates.



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