Medical Receptionist
3 months ago
An opportunity is now available for a motivated and enthusiastic Medical Receptionist to join a Haematology specialist practice, with Medical Receptionist experience preferred. The role is based in Box Hill and is located close to public transport.
**Responsibilities**
- Welcoming patients in a warm and courteous manner
- Answer phone calls and enquiries professionally
- Schedule patient appointments and follow up communication
- Professionally communicate bookings and patient needs with staff
- Accurately entering patients’ data into medical software called Genie Solutions (Magentus)
- Patient billing
- Process Medicare claims
- Liaising with hospitals and other medical practices
- Requesting urgent investigation results for clinic
- Working closely with the doctors and practice team
- Adhering to relevant health and safety standards
- Ensuring patient and Practice privacy and confidentiality at all times
- Ordering stock
- Petty cash handling
- Communicate with Medicare regarding patient’s claims
- Opening and processing mail
- General administrative duties
**Ideally you will bring**:
- Excellent communication and interpersonal skills
- Prior experience as a Medical Receptionist
- Experience in Genie Medical Practice Software (Magentus)
- Understanding of common medical terminology
- Proficient computer literacy skills
- Excellent attention to detail
- Excellent organisational skills and the ability to prioritise efficiently
- Punctuality, reliability, and flexibility
- Able to work independently with mínimal supervision as well as in a team
- Empathy and a drive to make a positive difference
Applicants must be available to work from 9:00am - 5:00pm weekdays.
**Job Types**: Full-time, Permanent
Pay: $26.00 - $32.00 per hour
Schedule:
- 8 hour shift
- Fixed shift
- Monday to Friday
Application Question(s):
- Which medical practice management software do you have experience with?
- How much notice are you required to give your current employer?
**Education**:
- High School (Year 12) (preferred)
**Experience**:
- Medical receptionist: 1 year (preferred)
**Language**:
- English (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
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