Disability Claims Case Manager

4 weeks ago

Sydney, New South Wales, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

About Allianz Australia Services Pty Ltd

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We are a leading insurance and asset management company, dedicated to delivering exceptional customer experiences.

Our team is passionate about making a positive impact on people's lives, and we're looking for talented individuals to join us in this mission.

Job Description:

The primary purpose of this role is to manage a portfolio of claims from inception to finalisation, ensuring strategic collaboration and case management to maximise return to work and health outcomes for claimants.

Your Key Responsibilities:

  • Case Management: Maintain focus on strategic collaboration and case management to achieve optimal outcomes for claimants.
  • Liability Decisions: Make key liability decisions in accordance with regulatory requirements and Allianz policies.
  • Stakeholder Relationships: Build effective working relationships with stakeholders, including injured claimants, family members, legal providers, and medical professionals.
  • Treatment and Rehabilitation: Assess claims for reasonable and necessary treatment and rehabilitation requirements.
  • Injury Needs Assessment: Evaluate and manage injury needs of claimants, handling correspondence related to Workers Compensation benefits, treatment, and rehabilitation.

Requirements and Qualifications:

  • Structured Training: Demonstrated completion of structured training opportunities and submission of a portfolio of evidence.
  • Bodily Injury Claims Experience: Experience in bodily injury claims processes and procedures in insurance, legal, medical, or complex customer services.
  • Teamwork and Collaboration: Ability to work collaboratively in a team environment, providing advice and guidance to colleagues.
  • Complex Information Analysis: Ability to interpret and analyse complex information, extract meaningful insights, and evaluate options for decision-making.
  • Attention to Detail: High attention to detail, completing tasks with thoroughness and accuracy, and identifying errors or inconsistencies within information.

What We Offer:

  • Dynamic Work Environment: Opportunity to work in a fast-paced, dynamic environment where everyone feels empowered to explore, grow, and shape a better future.
  • Competitive Salary: Estimated salary: AU$80,000 - AU$110,000 per annum, depending on experience.
  • Ongoing Learning and Development: Access to over 10,000 on-demand learning resources and programs to support career development.
  • Flexible Working Arrangements: Employer committed to supporting work/life balance, with flexible and remote working options available.
  • Employee Benefits: Deals and discounts across a range of retail, tech, and travel brands, as well as health and wellness initiatives.
  • Employee Share Purchase Program: Opportunity to own a piece of the employer through our Employee Share Purchase Program.

About Us:

Allianz Australia Services Pty Ltd is one of the most trusted insurance and asset management companies in the world. We care for our employees, their ambitions, dreams, and challenges, making us a unique employer. Together, we can build an environment where everyone feels empowered to explore, grow, and shape a better future for our customers and the world around us.

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