
Operations Coordinator
1 week ago
We are seeking an experienced operations professional to lead and coordinate our hire operations based out of our Karratha location.
This pivotal role will see you using your strong communication, planning, and organisational skills to manage wet hire operations, build schedules, allocate drivers efficiently, and ensure service excellence and compliance.
- Lead the coordination of buses/vehicles/equipment for both wet and dry hire, ensuring timely availability and top-quality condition of assets
- Create safe, compliant, and efficient driving schedules for wet hire bus services
- Monitor and ensure driver compliance with company procedures and fatigue management requirements
- Professionally communicate with clients, providing updates on vehicle availability, delays, and forward planning
- Oversee the allocation and maintenance of hire fleet vehicles to meet client requirements
- Oversee collection and timely submission of all relevant paperwork
- Maintain professional communication with customers and drivers
- Support the delivery of exceptional service across major off-site bussing tenders and wet hire contracts
- Be on-call for after-hours operational emergencies
- Work closely with the depot Workshop Manager and admin team for all dry hire operations
- Develop and grow strong relationships with high-value customers
- Identify and pursue new business opportunities while maintaining a 'can-do' attitude and a customer-first approach
- Proven experience in passenger transport scheduling is essential
- A capable and proactive supervisor with strong operational and organisational skills
- Strong written and verbal communication skills
- Ability to remain calm, professional, and solution-focused under pressure
- Confident using Microsoft Office programs and Outlook
- Mechanical aptitude or hands-on vehicle experience (highly desirable)
- Hold a clean and current C class Licence – previous bus driving experience will be highly regarded for internal training and compliance purposes
- Ability to pass regular drug and alcohol testing
- Competitive salary
- Housing allowance
- Opportunities for professional growth and development
- Collaborative and supportive work environment
- Part of a forward-thinking company with a commitment to excellence
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