Senior Project Delivery Manager

2 weeks ago


Sydney, New South Wales, Australia NICE Full time

At NICE, we foster a culture of innovation and excellence. We challenge our limits to drive growth and success.

This role offers an exceptional opportunity for a seasoned project delivery manager to lead the implementation of customized solutions for our customers. As a key member of our team, you will work closely with stakeholders to develop and execute projects that deliver value and ROI objectives.

The ideal candidate will have a strong track record in managing complex projects across diverse portfolios, with experience in software development lifecycle management and business intelligence projects. A bachelor's degree and certifications such as PMP or PRINCE2 are preferred.

About the Role

  • Lead geographically diverse teams through the full project lifecycle, ensuring strong stakeholder alignment and customer satisfaction.
  • Develop and manage detailed project plans, schedules, and budgets, assuming complete ownership of solution delivery.
  • Communicate effectively with customer and NICE stakeholders, providing visibility on project progress and issues.
  • Promote proactive risk and issue management, leveraging creative solutions to achieve project goals.
  • Maintain high-quality delivery standards, assessing project results and contributing to methodology improvements.

Ideal Candidate Profile

  • 8+ years of project management experience, with a focus on software development lifecycle management and business intelligence projects.
  • PMP or PRINCE2 certification preferred.
  • Experience delivering services to external customers, particularly in contact center projects, is a plus.
  • Bachelor's degree required.

Salary and Benefits

We offer a competitive salary range of $120,000 - $180,000 per year, based on experience and qualifications. Our benefits package includes comprehensive health insurance, retirement savings plan, and generous paid time off.



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