Cloud Support Specialist

1 month ago


Melbourne, Victoria, Australia Amazon Full time
About the Role

We are seeking a highly skilled Cloud Support Engineer to join our team at Amazon. As a Cloud Support Engineer, you will be responsible for providing exceptional customer support and technical expertise to our clients.

Key Responsibilities
  • Provide technical support and troubleshooting for cloud-based applications and services.
  • Collaborate with cross-functional teams to resolve complex technical issues.
  • Develop and maintain technical documentation and knowledge base articles.
  • Participate in training and development programs to stay up-to-date with the latest cloud technologies.
  • Work closely with customers to understand their technical requirements and provide tailored solutions.
Requirements
  • 3+ years of experience in cloud computing and technical support.
  • Strong understanding of cloud-based technologies, including AWS.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Experience with Linux and Windows operating systems.
What We Offer

At Amazon, we offer a competitive salary and benefits package, as well as opportunities for career growth and professional development. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.

How to Apply

If you are a motivated and experienced Cloud Support Engineer looking for a new challenge, please submit your application, including your resume and a cover letter, to our recruitment team.



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