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Strategic Corporate Cards Product Manager

2 months ago


Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time
About the Role

We are seeking an experienced Senior Product Manager to lead key strategic initiatives for our Corporate Cards product, driving growth and delivering continuous improvement.

This role offers a unique opportunity to work with a high-performing team, focussing on innovation and customer satisfaction. As a Senior Product Manager, you will be responsible for monitoring product performance, ensuring compliance with regulatory obligations, and making data-driven decisions to enhance customer experience.

Key Responsibilities:
  • Leverage market insights to deliver recommendations for product enhancements and new offerings, leveraging your expertise in the financial services industry.
  • Develop and refine customer propositions through voice of customer feedback, customer breakpoints, and opportunities for improvement.
  • Influence key product decisions and prioritization through compelling product performance insights, including financial, business, and customer experience metrics.
  • Engage with internal risk and governance frameworks to ensure regulatory compliance and manage operational risk incidents.
  • Present product papers and reports to various governance forums, senior stakeholders, and leadership teams, effectively communicating complex ideas and strategies.
What We're Looking For

We want to hear from experienced professionals with a proven track record in product management, particularly in the financial services sector. If you have demonstrated expertise in leading strategic initiatives, driving growth, and enhancing customer experience, we encourage you to apply.

Essential qualifications include 5+ years of product management experience in financial services, minimum 2+ years of cards domain experience, and a deep understanding of the end-to-end business lending process and credit policy.

Working with Us

As a member of our Digital and Transactions Crew, you will collaborate with cross-functional teams to deliver objectives and make a meaningful impact on our customers' lives. We offer a supportive and inclusive work environment that fosters professional growth and development.

If you are passionate about delivering exceptional customer experiences and driving business growth, we invite you to join our team as a Senior Product Manager. Estimated salary range is $120,000 - $180,000 per annum, based on location and experience.