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National Relationship Manager

2 months ago


Sydney, New South Wales, Australia American Express Full time
About the Role

We're seeking a highly skilled National Relationship Manager to join our Mid-Market Team. As a key member of our team, you'll be responsible for driving growth within a diverse group of existing customers.

Key Responsibilities
  • Maintain a high level of customer satisfaction, account growth, and reduction in attrition.
  • Develop and execute account strategies to drive incremental growth.
  • Conduct regular account reviews, issue resolution, and needs assessments to embed additional American Express products and digital tools.
  • Build strong relationships with clients across multiple levels within their organization.
What We're Looking For
  • Proven experience in relationship management and consultative sales.
  • Strong analytical and problem-solving skills.
  • Ability to influence and grow the business through beneficial conversations.
  • Resilience, thought leadership, and ability to prioritize for success.
What We Offer

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. This includes competitive base salaries, bonus incentives, support for financial-well-being and retirement, comprehensive medical, dental, vision, life insurance, and disability benefits, flexible working models, generous paid parental leave policies, free access to global on-site wellness centers, and career development and training opportunities.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.