Financial Administrator for Aged Care

1 month ago

Saint Leonards, Victoria, Australia Hammond Care Full time
Company Overview

HammondCare is a renowned not-for-profit organisation, dedicated to providing exceptional care and services to individuals in need. With a strong focus on relationship-based care, we strive to set the global standard for delivering high-quality services.

About the Role

The Financial Administrator will play a vital role in supporting our finance team by ensuring seamless revenue processing, receipting, client account administrative support, electronic claiming, and credit control. This permanent full-time position is based at St Leonards, with flexible working options available, including hybrid arrangements.

Job Description

Key Responsibilities:

  • Prepare, review, and process invoicing/billing of resident fees and sundry charges on a fortnightly basis and process direct debit for ILU residents
  • Prepare, review, and process invoicing/billing of ILU resident Deferred Management Fees on a monthly basis
  • Reconcile Deferred Management Fees for ILUs and process refunds upon discharge
  • Process internal funds transfers within ILUs and between ILUs and Residential Care in Epicor
  • Generate resident Statements/Invoices to ILUs
  • Work closely with the Management Accountant - ILUs to seek approval for fortnightly fees billing, monthly DMF billing, write-offs, and refunds and provide comments for debtors reporting when necessary
  • Create, maintain, and electronically transmit client information within various systems, including Epicor, FYDO, SUN, and health fund portals
  • Receipting of accommodation and medical billing in FYDO
  • Action aged debtor reports for ILUs and Health on a regular basis, with a focus on reducing the average of aged debts
  • Maintenance of Redmap filing system for Health accommodation paperwork for completed paid files
  • Investigate and respond to account enquiries from staff, clients/residents/patients, financial representatives, and other third parties
Required Skills and Qualifications
  • Commitment to engage and align with HammondCare's Christian Mission, Motivation, and Mission in Action
  • At least 5 years' demonstrated experience in accounts receivable or similar roles
  • Intermediate computer skills, specifically MS Office (Outlook, Word, and Excel)
  • Proficiency in English, both written and oral
  • Ability to work independently and as part of a team
  • Commitment to work in line with HammondCare's Working from Home/Office Guidelines and a willingness to travel to HammondCare local sites from time to time
  • Ability to develop strong working relationships with stakeholders to achieve corporate goals
  • Strong administration, planning, and organisational skills with ability to prioritise tasks to meet deadlines
  • Excellent analytical skills and attention to detail
  • Empathy and patience
  • Australian Driver's licence and access to a car
  • Experience with SUN and Epicor Systems (desirable)
  • Recent experience in the Health & Hospital and Aged Care Sector (desirable)
  • Experience with Not-for-Profit organisations (desirable)
  • Demonstrated knowledge and experience of Retirement Villages Act 1999
Estimated Salary: $90,000 - $120,000 per annumBenefits
  • NFP salary packaging ($15,900 tax-free) plus meals and entertainment benefit (up to $2,650 tax-free)
  • Flexible working options, including hybrid arrangements
  • Career and professional development opportunities
  • Additional leave purchase options and 14 weeks paid parental leave (prorated)
  • Health and wellbeing programs, including Fitness Passport and free flu vaccines
  • Access to free, independent Employee Assistance Programs for employees and families
  • Novated vehicle lease and discounts at selected retailers

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