Duties Include Delivering Exceptional Customer Experiences

1 day ago

Brisbane, Queensland, Australia beBeeCustomer Full time
Customer Service Representative Job

About the Position:

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, promoting products, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide personalized service to customers, responding to their inquiries and resolving any issues in a professional and courteous manner
  • Upsell and promote products, identifying opportunities to increase sales and improve customer satisfaction
  • Maintain a thorough knowledge of our products, staying up-to-date on new releases and features
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive store atmosphere
  • Perform opening and closing duties, including stockroom organization, visual merchandising, and equipment operation

Requirements:

  • Previous retail or customer service experience is preferred, but not required
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups
  • Ability to lift up to 25 pounds and stand for long periods, with regular bending, stooping, and reaching
  • Flexibility to work a variety of shifts, including weekends, evenings, and holidays

Benefits:

Our company offers a competitive compensation package, including hourly wages, bonuses, and benefits. Additionally, we provide ongoing training and development opportunities to help you grow in your role and advance your career.

Culture:

We are committed to creating a workplace culture that values diversity, equity, and inclusion. Our team members are passionate about delivering exceptional customer experiences and working together to achieve common goals.

How to Apply:

Interested candidates should submit their application, including their resume and cover letter, to [insert contact information]. We look forward to hearing from you

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