Delivering Exceptional Customer Experiences
15 hours ago
Are you passionate about delivering exceptional customer experiences? As a Customer Journey Adviser, you will play a vital role in providing timely and accurate information to customers via various channels.
Key Responsibilities- Develop and implement customer communication strategies to ensure consistent and clear messaging across all platforms
- Collaborate with internal teams to identify and respond to customer feedback, driving continuous improvement initiatives
- Maintain strong relationships with stakeholders to enhance coordination and elevate customer satisfaction
The ideal candidate will possess excellent written and verbal communication skills, with the ability to think critically and make sound decisions in real-time.
What's in it for you?- A 12-month fixed-term opportunity to develop your skills and expertise
- Competitive remuneration package including shift penalties and superannuation
- Five weeks annual leave (as a shift worker)
- Opportunities for ongoing learning and professional development
- Onsite parking available
- Access to a wide range of employee benefits, including a fitness program and discounts at local gyms
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