Customer Service Expert

About Us The Australian Government Department of Defence is a dynamic organisation that plays a critical role in protecting Australia and its national interests.The department employs over 16,000 civilians across various roles, offering diverse public service careers. One such opportunity exists for a Customer Service Expert to join our Service Delivery...

About the RoleAs a Service Delivery Officer with the Australian Government Department of Defence, you will play a vital role in enhancing Defence capabilities and personnel readiness through innovative service delivery and support mechanisms.Job DescriptionThe successful candidate will be responsible for answering customer enquiries regarding a broad range...

The Australian Government Department of Defence is seeking a Customer Service Excellence Specialist to join their Service Delivery Division. With over 16,000 civilians employed across Australia, this role offers a dynamic public service career with diverse and unique opportunities.Job DescriptionThis specialist will play a crucial role in enhancing Defence...

About the RoleAs a Customer Service Excellence Coordinator, you will play a vital role in enhancing Defence capabilities and personnel readiness through innovative service delivery and support mechanisms.The successful candidate will be responsible for answering customer enquiries regarding a broad range of internal products and services through various...

About UsThe Australian Government Department of Defence is a dynamic organisation that protects Australia and its national interests, promotes security and stability in the world, and supports the Australian community as directed by the Government.Our TeamWe are a part of the broader Customer Service Network, which includes teams providing access to ADF...

Company OverviewThe Defence Export Controls Branch is a critical component of the APS, playing a vital role in supporting industry partners and navigating the export control framework. Our team works closely with other departments to achieve business outcomes and provide timely guidance to stakeholders.

About the RoleWe are seeking a highly skilled and experienced Defence Security Expert to join our team. The successful candidate will be responsible for providing security officer services and security advice to Hunter Class Frigate Branch (HCFB) personnel.The ideal candidate will have demonstrated leadership experience, strong analytical and problem-solving...

Job OverviewThe Customer Service Support Team plays a crucial role in supporting the Defence Export Controls Branch and our industry partners in submitting export applications, navigating the export control framework, and liaising with other teams to provide timely guidance on various inquiries from Industry, Academia, and the public.This team provides...

Role OverviewThe Defence Export Controls Branch is seeking a highly skilled and experienced Customer Service Officer to join their team. As a key member of the Governance team, you will be responsible for providing advice on governance, assurance, and audit activities that support the Branch's objectives.This role offers opportunities to work across the...

**Job Title:** Python Developer - Cyber Hygiene ExpertAbout the Company:Infinite Consulting is a leading provider of technology services to the Australian government. We are seeking an experienced Senior Python Developer to join our team and work on a high-profile project focused on cyber hygiene.About the Role:We are looking for a skilled developer with a...

Company OverviewThe Australian Government Department of Defence is responsible for protecting Australia and its national interests, promoting security and stability in the world, and supporting the Australian community as directed by the Government.

About UsThe Australian Public Service (APS) is a dynamic and forward-thinking organisation that plays a vital role in shaping the country's future. Our mission is to deliver high-quality services and advice that support the Government's priorities.As a key player in the Defence sector, we are seeking a highly motivated and skilled individual to join our team...

The Role Plan and deliver on-boarding projects; Proactively engage with stakeholders in Naval Acquisition projects and Sustainment organisations to determine on-boarding requirements, plan on-boarding activities and coordinate and execute the on-boarding projects; Proactively engage with internal and external Subject Matter Experts, training...

The Role Come join the Service Delivery Division to be at the forefront of enhancing Defence capabilities and personnel readiness through innovative service delivery and support mechanisms.  Here, your work directly contributes to the operational excellence and welfare of our Australian Defence Force (ADF) members, offering supreme opportunities to...

$91,702 - $104,753 + up to 15.4% Superannuation - Russell - ACT **The Role** ICT Customer Support staff are enthusiastic in establishing and maintaining productive working relationships between Joint Capabilities Group (JCG), Defence Enabler partners and Defence personnel, with the aim to provide JCG Operations Division with active representation of...

$83,706 - $89,659 + up to 15.4% Superannuation - Russell - ACT **The Role** Support is provided via general enquiries inbox, and phone. CSS work closely with the other teams in the Engagement and Support Directorate to achieve business outcomes for the Defence Export Controls Branch and Defence Trade, Regulation and Industrial Collaboration...

About the RoleWe are seeking an enthusiastic and highly motivated Digital Intranet Specialist to join our team at APS Navy. The successful candidate will be responsible for contributing to the Intranet Renewal Project, delivering a more modern, reliable, consistent, and sustainable intranet experience for Defence personnel.The role requires exceptional...

About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Service Delivery Officer.The Australian Government Department of Defence is responsible for protecting Australia and its national interests, promoting security and stability in the world, and supporting the Australian community as directed by the...

Company OverviewThe Australian Government Department of Defence is a dynamic and innovative organisation that protects Australia and its national interests, promotes security and stability in the world, and supports the Australian community as directed by the Government.We are seeking a highly skilled Service Delivery Officer to join our team and contribute...

The Australian Public Service (APS) is seeking a highly skilled Configuration Manager to join their team in the Hunter Class Frigate project.As a key member of the APS, you will be responsible for performing complex technical configuration activities and associated tasks, working to agreed priorities and outcomes. Your role will involve applying technical...