
Business Growth Strategist
22 hours ago
Business Growth Strategist - Job Summary
About the Role:We are seeking a highly skilled Business Growth Strategist to join our team. The ideal candidate will serve as the primary point of contact for a portfolio of clients, driving business growth and ensuring their satisfaction with our products and services.
The successful candidate will maintain a deep understanding of client needs, objectives, and challenges, developing and executing adoption improvement plans to drive customer health and retention.
Key Responsibilities:
- Develop and execute strategic plans to drive business growth and customer success.
- Manage client relationships and ensure timely communication with key stakeholders.
- Collaborate with cross-functional teams to identify and address customer issues.
- Articulate client needs and develop solutions that drive business growth.
- Identify upsell and cross-sell opportunities and work with account executives to create client growth strategies.
Requirements:
- 5+ years of experience in a customer-facing role within the enterprise software industry.
- Ability to prioritize workload, manage multiple projects, and meet deadlines in a fast-paced environment.
- Strong analytical and problem-solving skills, with the ability to communicate complex concepts to customers and executives.
- Experience with MS Office and/or Google Suite, with the ability to track and organize action items across multiple clients.
Desirable Qualifications:
- 8+ years of knowledge in the insurance industry or SaaS experience.
- Seniority level: Mid-Senior level.
- Employment type: Full-time.
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