
Technical Customer Support Representative
5 days ago
This role is designed to provide top-notch customer support, working closely with our Technical Support Team to deliver timely and informative responses to customer inquiries.
Key Responsibilities:- Build strong relationships with customers through direct interaction via various channels, including ticketing systems and Zoom calls or meetings
- Effectively manage and prioritize multiple cases simultaneously
- Thoroughly analyze customer requests, replicate issues, research solutions, and provide expert guidance on knowledgebase resources whenever possible
- Respond promptly and accurately to clients, ensuring case resolution within established SLA guidelines
- Bachelor's Degree or equivalent experience in customer service
- 0-2 years of experience working in client support for software companies
- Demonstrated ability to communicate complex technical information effectively to non-technical users
- Excellent written and verbal communication skills
- Strong problem-solving skills, with the ability to analyze customer requests and provide timely resolutions
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Technical Support Representative
7 days ago
Australia Snaphunt Full timeThe OfferWork alongside & learn from best in class talentFlexible working optionsOpportunity to make a positive impactThe JobPosition Overview:Our client is looking for a dedicated Technical Support Representative (Non-Voice) to assist customers via chat, email, and support tickets.The ideal candidate is tech-savvy, patient, and committed to resolving issues...
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Technical Representative
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Customer Service Representative
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Australia beBeeCustomerService Full time $70,738 - $76,151Customer Service Representative Job OpportunityAbout the RoleWe are seeking motivated and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will be responsible for delivering high-quality customer service through strong customer engagement in a high-volume contact center environment.Responsibilities...
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Customer Support Representative
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Australia Align Technology, Inc. Full timeOverviewCustomer Support Representative (12-month contract)Department:OperationsEmployment Type:Fixed Term - Full TimeLocation:APAC-AustraliaDescriptionJoin a team that is changing millions of lives. Transforming smiles. Transforming lives. Transforming an industry. At Align Technology, we believe a great smile can transform a person's life, so we create...
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Professional Customer Support Representative
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Customer Service Representative
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Australia Open Colleges Full timeBuild your career as a Customer Services Representativebusiness & leadershipCustomer Services RepresentativeA career as a Customer Service Representative opens doors to diverse opportunities in customer-focused industries like retail, hospitality, e-commerce, and telecommunications. You'll develop strong communication, problem-solving, and interpersonal...
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Customer Service Representative
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Australia beBeeCustomerService Full time $46,000 - $52,000About the RoleWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our Customer Care Team, you will be responsible for handling customer enquiries, resolving complex situations with empathy, and ensuring high levels of customer satisfaction.Key responsibilities include:Responding to customer inquiries in a...
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Technical Customer Support
6 days ago
Australia Smoothlink Full timeAre you looking for a Career, not just a job?Technical Customer Support with a development, sales or leadership career path.We are looking for a new team member who wants to learn our software and progress into either our development team, our sales team, or even a leadership role.Construction or SaaS experience would be a great advantage to your learning...