Claims Specialist

3 days ago


North Lakes, Queensland, Australia Auto & General Full time
Job Title: Claims Consultant

We are seeking a highly skilled Claims Consultant to join our team at Auto & General.

About the Role

The successful candidate will be responsible for managing a portfolio of complex, high-value, and sensitive claims. This will involve building and maintaining relationships with internal and external stakeholders, such as solicitors, credit hire companies, and third parties.

Key Responsibilities
  • End-to-end management of a portfolio of complex claims, including liability, negligence, and road rules.
  • Developing strong relationships with stakeholders and providing exceptional customer service.
  • Ability to work autonomously and collaboratively in a dynamic environment.
  • Managing multiple tasks and prioritizing workload effectively.
  • Driving results and focusing on outcomes in a complex environment.
Requirements
  • Motor claim or liability experience highly desirable.
  • Good understanding of legislative, regulatory, and compliance obligations.
  • Ability to make decisions and liaise with solicitors and stakeholders.
  • Exceptional customer service skills, written and verbal.
  • Demonstrated ability to operate in a complex environment and prioritize tasks effectively.
What We Offer

As a Claims Consultant at Auto & General, you will have the opportunity to work in a dynamic environment and develop your skills and expertise in claims management.


  • Claims Specialist

    3 days ago


    North Lakes, Queensland, Australia Open Full time

    Claims Specialist RoleWe are seeking a skilled Claims Specialist to join our team at Open, a leading insurance company. As a Claims Specialist, you will be responsible for managing customer claims, providing exceptional customer service, and ensuring timely and fair resolution of claims.Key Responsibilities:Manage customer claims from inception to...

  • Claims Specialist

    1 day ago


    North Lakes, Queensland, Australia Open Full time

    Claims Specialist RoleWe are seeking a skilled Claims Specialist to join our team at Open, a leading insurance provider. As a Claims Specialist, you will play a critical role in managing customer claims, ensuring timely and fair resolutions, and providing exceptional customer service.Key Responsibilities:Manage customer claims from inception to resolution,...


  • North Lakes, Queensland, Australia Auto & General Full time

    About the RoleWe are seeking a skilled Claims Recovery Specialist to join our team at Auto & General. As a Claims Recovery Specialist, you will play a critical role in establishing contact with third parties directly involved in motor vehicle accidents. Your primary responsibilities will include:Providing a personalized, seamless customer experience for...

  • Claims Specialist

    3 days ago


    North Lakes, Queensland, Australia Auto & General Full time

    Job Title: Claims ConsultantWe are seeking a skilled Claims Consultant to join our team at Auto & General. As a Claims Consultant, you will play a critical role in managing a portfolio of complex, high-value, and sensitive claims.Key Responsibilities:Bulk Claims Management: Manage a portfolio of bulk claims, including HIRE claims (9243, 9244, 9245, 9246,...

  • Claims Specialist

    3 days ago


    North Lakes, Queensland, Australia Auto & General Full time

    {"h1": "Claims Consultant Role", "p": "At Auto & General, we are seeking a skilled Claims Consultant to join our team. As a Claims Consultant, you will be responsible for managing a portfolio of complex, high-value, and sensitive claims. Your expertise will be essential in building and maintaining relationships with internal and external stakeholders,...

  • Claims Specialist

    1 day ago


    North Lakes, Queensland, Australia Auto & General Full time

    Job Title: Claims ConsultantWe are seeking a skilled Claims Consultant to join our team at Auto & General.Key Responsibilities:Bulk HIRE - 9243, 9244, 9245, 9246, 9247Motor claim or liability experience is highly desirableA good understanding of legislative, regulatory, and compliance obligations is essentialAbility to make decisions and liaise with...

  • Claims Specialist

    1 week ago


    North Lakes, Queensland, Australia Auto & General Full time

    Auto & General is seeking a skilled Claims Consultant to manage a portfolio of complex, high-value claims. Key responsibilities include building relationships with stakeholders, assessing liability, and negotiating with third parties. The ideal candidate will have a clear understanding of liability, negligence, and road rules, as well as the ability to work...

  • Claims Specialist

    2 weeks ago


    North Lakes, Queensland, Australia Auto & General Full time

    Job DescriptionWe are seeking a highly skilled Claims Consultant to join our team at Auto & General.Key ResponsibilitiesBulk HIRE management: 9243, 9244, 9245, 9246, 9247Motor claim or liability experience is highly desirableStrong understanding of legislative, regulatory, and compliance obligationsAbility to make informed decisions and collaborate with...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims ConsultantWe are seeking a skilled Claims Consultant to join our team at Auto & General. As a Claims Consultant, you will be responsible for delivering exceptional claims service, determining proper policy coverage, and investigating, evaluating, and negotiating assigned cases.Key Responsibilities:Claims Service Delivery: Provide superior claims...


  • North Lakes, Queensland, Australia Auto & General Full time

    Settlements ManagerThe Settlements Manager plays a pivotal role in driving the efficient and effective handling of claims within the Settlements department. This position provides strategic leadership to team leaders and their teams, directly impacting claim cost outcomes.Our Settlements teams comprise technical senior motor claims consultants responsible...


  • North Lakes, Queensland, Australia Auto & General Full time

    Settlements ManagerThe Settlements Manager plays a pivotal role in driving the efficient and effective handling of claims within the Settlements department. This position provides strategic leadership to team leaders and their teams, directly impacting claim cost outcomes.Our Settlements teams comprise technical senior motor claims consultants responsible...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims ConsultantWe are seeking a skilled Claims Consultant to join our team at Auto & General. As a Claims Consultant, you will be responsible for delivering exceptional claims service, determining proper policy coverage, and investigating, evaluating, and negotiating assigned cases.Key Responsibilities:Claims Service Delivery: Provide superior claims...


  • North Lakes, Queensland, Australia Auto & General Full time

    Auto & General is seeking a skilled Claims Consultant to deliver exceptional claims service. Key responsibilities include: **Claims Service Delivery** * Manage a portfolio of liability files with attention to detail and sound judgment. **Liability Assessment and Negotiation** * Assess liability and recovery potential, applying the Insurance Contracts Act...


  • North Lakes, Queensland, Australia Auto & General Full time

    Settlements ManagerThe Settlements Manager plays a pivotal role in driving the efficient and effective handling of claims within the Settlements department. This position provides strategic leadership to team leaders and their teams, directly impacting claim cost outcomes.The Settlements Manager is responsible for leading the Settlements claims management...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims ConsultantWe are seeking a skilled Claims Consultant to join our team at Auto & General. As a Claims Consultant, you will be responsible for delivering exceptional claims service, determining proper policy coverage, and investigating, evaluating, and negotiating assigned cases.Key Responsibilities:Claims Service Delivery: Provide superior claims...


  • North Lakes, Queensland, Australia Auto & General Full time

    About the RoleWe are seeking a skilled and customer-focused individual to join our team as a Home Claims Consultant. As a key member of our claims team, you will play a vital role in providing exceptional service to our customers and ensuring that their claims are handled efficiently and effectively.Key ResponsibilitiesManage the entire claims process from...


  • North Lakes, Queensland, Australia Auto & General Full time

    Settlements ManagerThe Settlements Manager plays a pivotal role in driving the efficient and effective handling of claims within the Settlements department. This position provides strategic leadership to team leaders and their teams, who have a direct impact on claim cost outcomes.These teams comprise technical senior motor claims consultants responsible for...


  • North Lakes, Queensland, Australia Auto & General Full time

    {"title": "Senior Claims Consultant", "content": "Job SummaryWe are seeking a highly skilled Senior Claims Consultant to join our team at Auto & General. As a key member of our liability claims department, you will be responsible for managing a portfolio of complex liability and legal files, ensuring cost-effective and quality claims handling through robust...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims ConsultantWe are seeking a skilled Claims Consultant to join our team at Auto & General. As a Claims Consultant, you will be responsible for delivering exceptional claims service, determining proper policy coverage, and investigating, evaluating, and negotiating assigned cases.Key Responsibilities:Determine policy coverage and investigate claims to...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims ConsultantAt Auto & General, we're seeking a skilled Claims Consultant to join our team. As a Claims Consultant, you will be responsible for delivering exceptional claims service, ensuring that our customers receive the best possible outcome.Key Responsibilities:Claims Process Expertise: Develop and maintain a deep understanding of the claims process,...