Claims Specialist
3 days ago
We are seeking a skilled Claims Consultant to join our team at Auto & General. As a Claims Consultant, you will play a critical role in managing a portfolio of complex, high-value, and sensitive claims.
Key Responsibilities:- Bulk Claims Management: Manage a portfolio of bulk claims, including HIRE claims (9243, 9244, 9245, 9246, 9247).
- Claims Expertise: Possess motor claim or liability experience, with a good understanding of legislative, regulatory, and compliance obligations.
- Decision-Making and Liaison: Make decisions and liaise with solicitors and stakeholders to resolve claims efficiently.
- Customer Service: Provide exceptional customer service skills, both written and verbal.
- Complex Environment: Demonstrate the ability to operate in a complex environment, prioritizing tasks and organizing workload effectively.
- Relationship Building: Build and maintain relationships with internal and external stakeholders, including solicitors, credit hire companies, and third parties.
- Liability and Negligence: Possess a clear understanding of liability, negligence, and road rules.
Requirements:
- Autonomy and Collaboration: Ability to work autonomously and collaboratively in a dynamic environment.
About Us:
Auto & General is a leading provider of insurance solutions. We are committed to delivering exceptional customer service and providing a supportive work environment for our employees.
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