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Customer Service Professional with a Twist

1 month ago


Melbourne, Victoria, Australia PFD Food Services Full time
About Us

PFD Food Services is a leading company in the food service industry, supporting various sectors and overcoming daily challenges. Our team is equipped with the necessary tools, insights, and autonomy to excel in their roles and contribute to our customers' success.

Key Responsibilities
  • As the primary point of contact, you will handle customer inquiries and provide exceptional support.
  • Develop strong relationships with clients by responding promptly and professionally to their needs.
  • Process customer orders efficiently and accurately.
  • Perform administrative tasks as required to ensure seamless operations.
Salary and Benefits

We offer competitive remuneration, including an estimated salary range of $60,000 - $80,000 per year, depending on experience and location. You will also enjoy a comprehensive benefits package, including superannuation, discounts on staff purchases, health insurance, and banking options.

Requirements
  • Demonstrate excellent communication and organisational skills, particularly over the phone.
  • Prior call centre experience in the food service industry is highly desirable.
  • Show proficiency in using Microsoft Office applications, including Word and Excel.
  • Be able to work effectively under pressure within a dynamic team environment.
Why Work with PFD?

You will have opportunities to develop new skills, grow professionally, and be part of a successful organisation that values employee education assistance and career development.