Customer Service Representative

6 days ago

Melton, Australia beBeecustomer Full time $74,283 - $78,854
Job Overview

This part-time permanent role involves delivering exceptional customer experiences across all contact channels with courtesy, empathy, and professionalism.

The position requires working 25 hours per week.

Key Responsibilities
  • Respond to customer enquiries made in person, by telephone and in writing.
  • Collect and accurately process payments made to the Council.
  • Record customer requests in the corporate system.
Requirements
  • A post-secondary qualification or on-the-job training is required.
  • Experience in providing high-level customer service to the general public.
  • Ability to work successfully in a team to provide high quality information.
  • Experience dealing with customers from diverse backgrounds.
Council Culture and Values

Melton City Council serves one of Australia's fastest-growing and most diverse communities. Our vision is to be 'A vibrant, safe and liveable city accessible to all'.

Why Work for Us?

We pride ourselves on serving our community with excellence, integrity and respect. We are committed to delivering exceptional services that meet the needs of our diverse community.

What We Offer

We offer a dynamic and inclusive work environment that supports the growth and development of our employees. We also provide opportunities for professional development and career advancement.

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