Technical Claims Specialist
4 days ago
We are seeking an experienced Technical Claims Specialist to join our in-house claims team. As a key member of the team, you will play a crucial role in optimising claim costs while ensuring the highest standards of service delivery.
Key Responsibilities- Assess and manage high-cost claims within the terms of underwritten travel insurance policies, from assistance to finalisation.
- Make approval or declinature decisions on active cases within delegated authority, ensuring compliance with regulatory standards.
- Provide expert advice to claimants, addressing inquiries and concerns professionally and empathetically throughout the claims process.
- Review clients' situations individually and assess cases in order to ensure the right level of coverage of insurance is provided.
- Review individual cases to ensure the appropriate level of insurance coverage and apply a strong understanding of claims assessment rules and relevant legislation.
- Communicate clearly and solution-focused with customers, while supporting colleagues on technical claim matters and upholding company values.
- In-depth knowledge of insurance claims, with a strong preference for experience in travel or health insurance. General insurance experience, particularly in handling major loss claims valued at $100K and above, is highly regarded.
- Comprehensive understanding of the Insurance Contracts Act, Privacy Act, GICOP, and other regulatory frameworks.
- Proven ability to interpret underwriting procedures and relevant policy wordings accurately.
- Strong problem-solving skills with the ability to analyse technical and investigation reports to make sound business decisions.
- Proficient multitasking skills, with effective system navigation, PC literacy, and experience in word processing and spreadsheet applications.
- Employees have access to various benefits including salary packaging services, discounts at restaurants and shops, and wellness resources.
- Appealing location with convenient access to public transport, wide selection of shops, cafes, restaurants within walking distance.
- Great workplace culture, excellent development/career opportunities and team engagement days.
- A complete work-from-home setup is provided, including a laptop, headset, and dual monitors for optimal productivity.
-
Claims Technical Specialist
6 days ago
Brisbane, Queensland, Australia Mars Recruitment Full timeAbout the Role:Mars Recruitment is seeking a highly skilled Claims Technical Specialist to join our client's Financial Lines Claims team. As a Claims Technical Specialist, you will be responsible for delivering a technical and coaching framework to support the team's growth and development.Key Responsibilities:Develop and implement a technical framework to...
-
Technical Claims Specialist
1 week ago
Brisbane, Queensland, Australia Randstad Full timeJob DescriptionJob Title: Technical Claims SpecialistJob Summary:We are seeking an experienced Technical Claims Specialist to join our in-house claims team. As a key member of the team, you will play a crucial role in optimising claim costs while ensuring the highest standards of service delivery.Key Responsibilities:Claims Assessment: Assess and manage...
-
Technical Claims Specialist
7 days ago
Brisbane, Queensland, Australia Ensure Recruitment Full timeJob SummaryEnsure Recruitment is seeking a skilled Technical Claims Specialist to manage complex claims and mentor less experienced staff across liability and/or professional indemnity claims. As a key member of our team, you will be responsible for overseeing technical claims decisions, ensuring timely reserving practices, and enhancing technical skills and...
-
Technical Claims Specialist
1 day ago
Brisbane, Queensland, Australia Randstad Full time{"Role Overview": "Our client is seeking an experienced Technical Claims Specialist to join their in-house claims team. In this role, you will manage a portfolio of technical travel insurance claims in line with issued policies.", "Key Responsibilities": "Assess and manage high-cost claims within the terms of underwritten travel insurance policies, from...
-
Technical Advisor
1 week ago
Brisbane, Queensland, Australia Vero Insurance Full timeAbout the RoleThe Technical Advisor will provide technical assistance to the Claims Team by contributing to and driving proactive claims management. You will be responsible for supporting the Claims Team to make timely and appropriate decisions and ensuring claims strategy is cost-effective and tailored.You will also coach and mentor Claims Team members to...
-
Technical Claims Specialist
6 days ago
Brisbane, Queensland, Australia Ensure Recruitment Full timeTechnical Claims Specialist - Public & Professional Liability**Job Summary**Ensure Recruitment is seeking a highly skilled Technical Claims Specialist to join our team. As a Technical Claims Specialist, you will be responsible for managing complex claims and mentoring less experienced staff across liability and/or professional indemnity claims.**Key...
-
Senior Claims Adjuster
6 days ago
Brisbane, Queensland, Australia Sedgwick Claims Management Services Ltd Full timeAbout the RoleSedgwick Claims Management Services Ltd is seeking a highly skilled Senior Claims Adjuster to join our team. As a Senior Claims Adjuster, you will be responsible for managing a portfolio of major and/or complex property claims, reviewing for continuous improvement across claims and quality assurance, and providing technical support and feedback...
-
Technical Specialist Commercial Claims
1 week ago
Brisbane, Queensland, Australia Suncorp Group Full timeAbout the RoleWe are seeking a highly skilled Technical Specialist Commercial Claims to join our team at Suncorp Group. As a key member of our Commercial Claims team, you will play a critical role in designing and delivering solutions that meet the evolving needs of our customers.Key ResponsibilitiesDesign and Implement Claims Processes: Work closely with...
-
Technical Claims Specialist
1 week ago
Brisbane, Queensland, Australia Ensure Recruitment Full timeJob Summary:Ensure Recruitment is seeking a highly skilled Technical Claims Specialist to join our team. As a Technical Claims Specialist, you will be responsible for managing complex claims and mentoring less experienced staff across liability and/or professional indemnity claims.About the Role:Manage a diverse portfolio of liability and/or professional...
-
Claims Specialist
1 day ago
Brisbane, Queensland, Australia Haylo People Full timeAbout the RoleHaylo People is a specialist recruitment agency supporting people finding a role within insurance and personal injury claims. We are working with a client who is one of Australia's largest and most respected meat and food processor.This is a permanent full-time role requiring a Claims Advisor to specialise in Common Law Claims. As part of...
-
Technical Specialist
7 days ago
Brisbane, Queensland, Australia Mars Recruitment Full timeThis is an esteemed, well-established, and forward-thinking National Insurance Provider. They boast a thriving culture, a supportive leadership team, excellent career progression and trajectory, and continuous learning is encouraged and supported.THE ROLE Utilize your strong Professional Indemnity & Financial Lines claims background to deliver a technical...
-
Claims Specialist
1 week ago
Brisbane, Queensland, Australia Haylo People Full timeAbout Haylo PeopleHaylo People is a specialist recruitment agency supporting people finding a role within insurance and personal injury claims.We are working with a leading meat and food processor to find a Claims Advisor who will specialise in Common Law Claims.Key Responsibilities:Determine and gather information needed in managing common law claimsDecide...
-
Claims Resolution Specialist
1 week ago
Brisbane, Queensland, Australia Michael Page Full timeAbout the RoleWe are seeking a highly skilled Claims Resolution Specialist to join our team at Michael Page. As a Claims Resolution Specialist, you will play a critical role in managing the end-to-end warranty claims process, from submission through to resolution.Key ResponsibilitiesClaims Management: Accurately document all claims and work with stakeholders...
-
Technical Claims Specialist
1 week ago
Brisbane, Queensland, Australia ClearCompany Full timeAre you interested in leading technical matters in a growing team at a top insurance organisation? This could be the perfect role for you.Location : Flexible work arrangements available. Company Overview ClearCompany is a leading insurance organisation renowned for its commitment to employee professional development and industry-leading employee benefits.In...
-
Technical Claims Specialist
3 days ago
Brisbane, Queensland, Australia ClearCompany Full timeAre you interested in leading technical matters in a growing team at a top insurance organisation? This could be the perfect role for you.Location : Flexible Work Arrangement Available Company Overview ClearCompany is a leading insurance organisation renowned for its commitment to employee professional development and industry-leading employee benefits.In...
-
Claims Resolution Specialist
1 week ago
Brisbane, Queensland, Australia Michael Page Full timeAbout the RoleWe are seeking a highly skilled Claims Resolution Specialist to join our team at Michael Page. As a Claims Resolution Specialist, you will play a critical role in managing the end-to-end warranty claims process, from submission through to resolution.Key ResponsibilitiesClaims Management: Accurately document all claims and work with stakeholders...
-
Claims Officer
1 week ago
Brisbane, Queensland, Australia Suncorp Group Full timeJob SummaryWe are seeking a highly skilled Claims Officer to join our team at Suncorp Group. As a Claims Officer, you will be responsible for managing a portfolio of diverse personal injury claims in accordance with policies and procedures.Key ResponsibilitiesEnd-to-end management of Injury Liability claim files, ensuring best practice processes and...
-
Claims Officer
4 days ago
Brisbane, Queensland, Australia Suncorp Group Full timeAbout the RoleWe are seeking a highly skilled Claims Officer to join our team at Suncorp Group. As a Claims Officer, you will be responsible for managing a portfolio of diverse personal injury claims in accordance with policies and procedures.Key ResponsibilitiesEnd-to-end management of Injury Liability claim files, ensuring best practice processes and...
-
Claims Coordinator
1 week ago
Brisbane, Queensland, Australia solera Full timeAbout Solera:Solera is a leading provider of software and services to the insurance and automotive industries.Job Title: Claims CoordinatorAbout the Role:We are seeking an experienced Claims Coordinator to coordinate day-to-day operations of claims across our supplier network for our insurer clients in Australia. In this role, you will be responsible for...
-
Commercial Property Claims Specialist
1 week ago
Brisbane, Queensland, Australia Suncorp Group Full timeAbout the RoleSuncorp Group is seeking a highly skilled Commercial Property Claims Specialist to join our top-tier team. As a key member of our claims team, you will be responsible for managing complex commercial property claims from start to finish.Key ResponsibilitiesLead Complex Claims: Take charge of ISR, complex commercial property, and large loss...