Help Customers Achieve Their Goals

6 days ago

Sydney, New South Wales, Australia beBeeCustomerBanking Full time $60,000 - $90,000

Make a lasting impact in customer banking.

About the role

We're seeking an exceptional Customer Banking Specialist to join our team at Miranda Branch. This is a fantastic opportunity for you to deliver outstanding service and build strong relationships with our customers.

Key responsibilities:

  • Deliver in-depth conversations with customers about their overall banking needs, including Home Loans, Business Banking & Financial Advice
  • Complete Financial Health Checks to assess customers' financial needs and identify areas for improvement
  • Provide options for customers through education & demonstration of our in-branch technology and digital banking options
  • Problem solve & provide effective solutions while championing our processes and procedures

Requirements

To be successful in this role, you'll need:

  • Proven experience delivering exceptional customer service ideally in financial services, retail or hospitality
  • Excellent communication skills & the ability to articulate financial terms in a clear way
  • The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
  • Ability to work in a busy, commercial and driven retail environment while seeing the big picture for customers and providing them with holistic solutions

Benefits

As part of our team, you'll enjoy:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • The chance to make a real difference in the lives of our customers

Why choose us?

We're committed to creating a culture that values diversity, inclusion and community. You'll have the opportunity to network across our Indigenous Employee Network and link to Indigenous employees across our organisation.

We want to ensure that everyone has an equal opportunity to apply for our roles. If you require additional support, please don't hesitate to contact us.

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