Night Manager Role

1 day ago

Campbelltown, Australia beBeeNightManager Full time $80,000 - $100,000
Job Overview

We are seeking a seasoned hospitality professional to fill the role of Night Manager.

Key Responsibilities:
  • Collaborate with departments to deliver exceptional service aligned with industry standards
  • Manage guest relations, resolving complaints and issues in a timely and professional manner
  • Anticipate guest needs and resolve escalated issues promptly, ensuring outstanding service delivery
  • Conduct thorough audits to ensure accuracy in financial transactions and reports
  • Maintain a safe and secure environment for all guests and staff through regular property checks
  • Support front office operations, driving efficiency in check-ins, check-outs, and guest queries
  • Manage emergency situations, including medical emergencies, fire alarms, and security concerns
About You:
  • Proven experience in hotel front office operations, ideally in a leadership capacity
  • Strong skills in team development, coaching, and conflict resolution
  • Familiarity with Hotel Property Management Systems
  • High attention to detail and strong operational oversight
  • A proactive approach to mentoring and supporting team performance
  • Full Australian working rights without restrictions

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