ICT Support Specialist

2 days ago

Melbourne, Victoria, Australia beBeeTechnologist Full time $72,000 - $84,000
Job Title

We are seeking an experienced ICT professional to play a pivotal role in the effective delivery of ICT support, maintenance, and service coordination across our campuses.

This is a unique opportunity to be part of a vibrant and growing learning community, inspiring growth in everyone. Our expanding college offers diverse challenges and rewards for those passionate about technology and education.

Key Responsibilities:

  • Troubleshoot and resolve ICT/AV issues, escalating complex matters as required.
  • Maintain campus ICT hardware, devices, and related inventory in accordance with college procedures.
  • Assist with the management of the college's Device Program, including repairs, replacements, and deployments.
  • Liaise with other ICT staff to coordinate cross-campus projects and ensure consistent service delivery.

Requirements:

  • Demonstrated experience providing ICT support in a school or similar environment.
  • Proven skills in diagnosing and resolving technical issues across a range of devices and systems.
  • Good organisational skills with the ability to prioritise tasks and manage time effectively.
  • Strong interpersonal and communication skills for engaging with staff, students, and service providers.
  • Working knowledge of ICT infrastructure, applications, and device management.
  • Ability to work independently and collaboratively within a team environment.

As we continue to expand with our established St Clare Campus in Greenvale and the opening of our new St Catherine Campus, you will have the opportunity to contribute to the development of our college's ICT services.

The ideal candidate will have a proven track record of delivering high-quality ICT support and a passion for working in a fast-paced educational environment.

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