Contract Renewal Coordinator

1 week ago

Sydney, New South Wales, Australia beBeeRetention Full time $90,000 - $120,000

Renewal Management Opportunity

We are looking for a highly motivated and organized Renewals Specialist to join our Global team. As a key member of the Sales, Customer Success, and Revenue Operations teams, you will play a critical role in managing the renewal lifecycle for existing clients.

**Key Responsibilities:**

  • Oversee the end-to-end renewal process for a high volume of customers, ensuring timely and accurate renewal agreements and contracts are executed.
  • Collaborate with the Sales and Customer Success teams to identify upsell, cross-sell, and retention opportunities during the renewal process.
  • Proactively engage with customers prior to their renewal dates to discuss renewal terms, address any concerns, and ensure alignment with their ongoing needs.
  • Ensure all renewal documentation is accurate, including contract terms, pricing, and billing details.
  • Maintain accurate and up-to-date renewal forecasts, providing insights to leadership regarding retention and renewal metrics.
  • Continuously review and enhance renewal processes to increase efficiency, reduce churn, and improve the overall customer experience.
  • Generate and review reports on renewal performance, customer trends, and retention metrics to inform business strategies.
  • Address customer inquiries related to renewals, ensuring quick resolution of issues and concerns to enhance customer satisfaction.
  • Manage renewal records, track renewal deadlines, and maintain CRM data integrity.

**Requirements:**

  • 2+ years of experience in a renewals, customer success, or sales operations role within a SaaS or technology environment.
  • High-Volume Environment: Proven ability to manage a high volume of renewals and transactions while maintaining attention to detail and accuracy.
  • Customer Focus: Strong customer service mindset with a passion for fostering long-term customer relationships.
  • Communication: Excellent written and verbal communication skills; ability to engage with customers, sales teams, and cross-functional departments professionally and clearly.
  • CRTM Proficiency: Experience with CRM systems and other sales tools, with a deep understanding of renewal management workflows.
  • Organisational Skills: Strong multitasking and organisational skills, with the ability to prioritise tasks effectively in a fast-paced, deadline-driven environment.
  • Problem Solving: Ability to troubleshoot issues and find solutions in collaboration with other teams, particularly with customer concerns around pricing, contracts, and renewals.
  • Team Player: Ability to collaborate and build strong working relationships across multiple teams (Sales, Customer Success, Finance).
  • Analytical Skills: Ability to analyse renewal trends, report on key metrics, and make data-driven decisions to drive improvements in the renewal process.

**Why Work Here?**

  • Flexible working arrangements
  • Access to professional and personal training and development opportunities
  • Wellbeing initiatives such as subsidised fitness programs and generous parental leave

  • Renewable Energy Contract Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia beBeeContract Full time $50,000 - $100,000

    Renewable Energy Contract Coordinator RoleThis is a supporting role and perfect for someone at the start of their career, looking to get into the renewable energy sector.Job Responsibilities:Supporting the Operations Manager in managing procurement contracts and head contracts to ensure the smooth coordination of contract-related tasks.Administrative...

  • Renewal Contract Manager

    1 week ago

    Sydney, New South Wales, Australia beBeeContract Full time $90,000 - $110,000

    Contract Renewal Specialist OpportunityWe are seeking a skilled and detail-oriented Contract Renewal Specialist to manage the renewal process for our customers.The ideal candidate will analyze customer agreements, clarify renewal terms, and communicate them clearly to clients. They will also identify key renewal dates, terms, and termination clauses, and...

  • Contract Renewal Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeRenewal Full time $90,000 - $120,000

    Contract Renewal Specialist RoleWe are seeking a detail-driven professional to oversee the contract renewal process. This individual will analyze customer agreements, clarify renewal terms and exit clauses, and communicate them clearly to clients.Responsibilities:Review customer contracts to identify key renewal dates, terms, and termination clauses.Keep...

  • Renewal Contract Specialist

    7 days ago

    Sydney, New South Wales, Australia beBeeContract Full time $90,000 - $120,000

    We are seeking a detail-driven contract professional to own the contract renewal process.Responsibilities:Review customer contracts to identify key renewal dates, terms, and termination clauses.Keep contract data organized and up-to-date in internal systems.Communicate with customers about upcoming renewals and clearly explain their options.Handle customer...

  • Contract Renewal Specialist

    5 days ago

    Sydney, New South Wales, Australia beBeeRenewal Full time $90,000 - $120,000

    Contract Renewal SpecialistAbout the Role:We are seeking a skilled Contract Renewal Specialist to own the contract renewal process. You will analyze customer agreements, clarify renewal terms and exit clauses, and communicate them clearly to clients.Responsibilities:Review customer contracts to identify key renewal dates, terms, and termination clauses.Keep...

  • Contract Renewal Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeRenewal Full time $90,000 - $120,000

    Contract Renewal SpecialistAnalyzing customer agreements involves scrutinizing renewal terms and exit clauses to ensure a seamless transition. This requires effective communication with clients to clarify any uncertainties.Key Responsibilities:Review customer contracts to identify key renewal dates, terms, and termination clauses, ensuring compliance with...

  • Contract Renewal Manager

    1 week ago

    Sydney, New South Wales, Australia beBeeRenewal Full time $90,000 - $120,000

    Job Title: Contract Renewal Specialist","About the Role:","We are seeking a detail-driven professional to own the contract renewal process. This individual will analyze customer agreements, clarify renewal terms and exit clauses, and communicate them clearly to clients.","Responsibilities:","Review customer contracts to identify key renewal dates, terms, and...

  • Renewal Contract Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeRenewal Full time $90,000 - $120,000

    About Us:Location - Sydney, AustraliaFunction - Contract Renewal ManagementDepartment - Customer ServicesWorking Pattern - Full-time; Hybrid ScheduleBenefits - Comprehensive Rewards PackageWe are seeking an analytical and detail-driven professional to manage the contract renewal process. Key responsibilities include reviewing customer agreements, identifying...

  • Renewable Energy Contract Specialist

    7 days ago

    Sydney, New South Wales, Australia beBeeContract Full time $180,000 - $250,000

    Job Title: Project Commercial ManagerDescription:We are seeking an experienced Project Commercial Manager to lead the end-to-end contractual function across large-scale renewable energy projects. You will be responsible for managing and administering project contracts, including EPC, BoP, OEM, LTSA, and grid connection agreements.Responsibilities:Lead the...

  • Renewable Energy Contract Expert

    1 week ago

    Sydney, New South Wales, Australia beBeeContract Full time $190,000 - $240,000

    Senior Renewable Energy Contract SpecialistAn experienced and skilled Senior Renewable Energy Contract Specialist is sought to lead the development, negotiation, and administration of contracts for operational renewable energy projects.Develop and implement contract strategies that align with business objectives and ensure compliance with regulatory and...