Lead Team Member

6 days ago

Devonport, Tasmania, Australia beBeeoperations Full time $70,000 - $100,000
Senior Operations Manager

We are seeking a skilled Senior Operations Manager to lead our team in delivering exceptional guest experiences and ensuring smooth daily operations.

About the Role
  • Manage day-to-day operations, including after-hours callouts and emergency situations.
  • Oversee guest check-ins, reservations, and accounts management.
  • Collaborate with the management team to drive revenue growth and optimize business performance.
  • Provide top-tier customer service and support to our guests.
  • Inspire and develop the team to achieve their full potential.
About You

To be successful in this role, you will require:

  • Proven experience in hospitality or accommodation management, preferably in a senior leadership position.
  • Strong financial management skills, including budget oversight and cost control.
  • Excellent communication and interpersonal skills, with a focus on building strong relationships with colleagues and guests.
  • Tech savvy, with experience in RMS systems or similar reservation software.
Benefits

This is an exciting opportunity to join our dynamic team and enjoy a competitive salary package, free accommodation, utilities included, quarterly and annual bonus scheme, professional growth opportunities, and employee recognition awards.

About Us

Our organization comprises leading Australian tourism brands, employing over 2000 people across the country. We offer an amazing customer journey through our Discovery Parks network.

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